The Head of Involvement sits in the Communications and Engagement Directorate at Frimley Health NHS Foundation Trust and leads its patient, public and community involvement strategy. The work centres on governance for engagement, building relationships with Healthwatch, voluntary groups and seldom‑heard communities, and commissioning external research. The post also leads involvement linked to the New Hospital Programme and oversees Foundation Trust member and governor engagement. Candidates need significant senior engagement experience in a complex or regulated setting, plus a post‑graduate qualification.
What the job involves
- Lead the development and delivery of the Trust's patient, public and community involvement strategy
- Provide strategic leadership for engagement linked to the New Hospital Programme, keeping it within governance and involvement principles
- Build relationships with partners including Healthwatch, voluntary groups, research partners and seldom‑heard communities
- Lead the governance framework for member and governor engagement, meeting statutory duties
- Commission and oversee specialist engagement, research and evaluation, ensuring value for money
- Work with senior executives, governors and external stakeholders to embed patient and community insight in decisions
What's required
Qualifications
- Post‑graduate qualification or professional diploma in communications, public relations, engagement or a related field
Experience
- Leading patient, public and community involvement or stakeholder engagement programmes in a complex healthcare, public sector or regulated setting
- Developing engagement strategies and governance frameworks
- Leading large-scale public consultation with compliance to statutory and regulatory requirements
- Commissioning, managing and evaluating external providers, consultants or research partners
Skills & knowledge
- Stakeholder engagement, influencing and relationship management
- Strong project management, organisational and planning skills
- Developing governance processes, policies and assurance frameworks
- Analysing feedback and using findings to inform strategic decisions
Nice to have
- Professional body membership or accreditation, such as CIPR or PRCA
- Facilitation and consultation skills, including managing challenging discussions
- Designing innovative engagement approaches, particularly with seldom‑heard groups
- Experience within an NHS Foundation Trust supporting a Council of Governors and membership engagement
- Experience leading engagement on capital developments, transformation programmes or the New Hospital Programme
What's offered
- Flexible working arrangements, including adjusted hours, part‑time and hybrid working, where possible
- High cost area supplement (HCAS) included in the salary
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Contact Details:
The Methodist Church in Britain Recruitment Team
