This part-time Ward Clerk post sits in the SDEC Unit at Fairfield General Hospital, run by Northern Care Alliance NHS Foundation Trust. The work centres on clerical support for ward and unit staff, keeping patient records safe and available, registering and discharging patients on IT systems, and booking outpatient follow-ups. Its reception service for patients and visitors runs on 12-hour long days or twilight shifts. Candidates need good communication and IT skills, plus previous office and public-facing experience.
What the job involves
- Register and discharge patients on the Emergency Department IT system and the GP out-of-hours system
- Book follow-up appointments for outpatient clinics and record admission details on Patient Centre
- Handle face-to-face and telephone enquiries from staff, patients, relatives, GPs and external agencies, giving advice and information
- Keep patients' clinical records safe and available
- Run the ward or department office, including a wide range of administrative and clerical tasks
- Provide general assistance to ward and unit staff
- Provide a friendly, confidential, speedy and effective reception and registration service for patients, relatives and visitors
What’s required
Experience
- Previous office experience
- Experience of dealing with the public
Skills & knowledge
- Good written and verbal communication skills
- Good IT skills
- Keyboard skills
- Ability to speak with members of the public at ease and give accurate advice in spoken English
- Ability to work under pressure
Nice to have
- IT qualification
- NVQ qualification
- Previous hospital-based experience
What’s offered
- Competitive benefits package
- Annual leave allowance
- Flexible working opportunities
- Protected hours for health and wellbeing activities
- Career opportunities across a large NHS trust
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Contact Details:
The Methodist Church in Britain Recruitment Team
