Southern Housing's Direct Services Reactive Repairs team needs a versatile multi-trade technician, reporting to a lead technician. The work covers a wide range of responsive repairs in residents' homes, such as basic plumbing, carpentry, patch plastering and tiling, done right first time. It is field based, with a 24-hour emergency call out rota shared on a fair, planned basis. Candidates need a full UK driving licence with at most six points and two years' driving experience, plus a basic DBS check.
What the job involves
- Carry out a wide range of reactive repairs across residents' homes, including basic plumbing, carpentry, patch plastering, tiling and general maintenance
- Manage own daily workload to meet service targets
- Deliver work right first time
- Keep residents informed throughout the repair process
- Take part in a 24-hour emergency call out rota on a fair and planned basis
- Support colleagues to meet targets, maintain compliance and deliver good customer outcomes
What’s required
Qualifications
- Trade qualifications at City & Guilds or NVQ Level 2 and/or Level 3, or equivalent experience across several trades
Experience
- Proven track record in a Direct Labour Service or similar repairs environment
- Experience delivering repairs and maintenance across different trades
Skills & knowledge
- Strong knowledge of health and safety legislation, building regulations and safe systems of work
- Diagnosing faults and delivering a first time fix where possible
- Excellent communication and interpersonal skills, including working with vulnerable residents
Checks & eligibility
- Full UK driving licence with no more than six points
- No serious motoring offences in the last 10 years, such as CD, DD, DG, DR, IN, MR or TT
- Minimum of two years driving experience
- Basic DBS check
Other
- Flexible, proactive approach with a strong one team mindset
- Willingness to work evenings and/or weekends on reasonable notice
- Taking part in a 24-hour emergency call out rota
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Contact Details:
The Methodist Church in Britain Recruitment Team
