Clinical Contracts Coordinator in Bournemouth

This five-month fixed-term post with Shore Medical PCN coordinates recalls across the partnership for long-term condition reviews, childhood immunisations and cervical screening. The work centres on identifying patients who are due or overdue, contacting them to book appointments, and tracking uptake and non-response. Part-time hours run Tuesday to Friday mornings, from November 2026, and the post needs previous administrative experience.

What the job involves

• Coordinate patient recalls for long-term condition reviews, childhood immunisations and cervical screening
• Run and monitor clinical system reports to identify patients due, overdue or approaching review, vaccination or screening dates
• Invite eligible patients at the right intervals in line with national guidance, QOF and practice protocols
• Contact patients, parents or carers by phone, text, letter or other approved methods to arrange appointments and maximise uptake
• Monitor childhood vaccination schedules so children are called in at the correct ages and intervals
• Follow up children who have missed vaccinations and cervical screening non-responders
• Maintain tracking systems for invitations, bookings, non-attendance, completed reviews, vaccinations and smear appointments
• Review missing, incomplete or outstanding patient reports so no eligible patients are omitted from recall programmes
• Identify and elevate gaps, trends and missed clinical opportunities
• Work with GPs, nurses, HCAs, practice management and administrative teams to support safe and effective recall systems

Experience

• Previous experience in an administrative role

Nice to have

• Previous administrative experience within a healthcare or primary care setting

What’s offered

• Competitive salary
• Friendly and supportive working environment
• Continuous CPD
• NHS Pension Scheme with life insurance
• Free parking at most sites
• Cycle to work scheme
• Refer a Friend scheme
• Summer and Christmas parties

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