Leads the nurses and support staff at DaVita UK's dialysis clinic, with responsibility for individualised, patient-focused care. The job covers the clinic's day-to-day clinical, administrative and operational running, liaison with NHS Trusts and the CQC, complaints handling and governance compliance. Day shifts only, Monday to Saturday. Applicants need full NMC registration and CQC Registered Manager status, or a commitment to achieving it.
What the job involves
- Leading the clinic's nurses and support staff to deliver individualised, patient-focused care
- Overall leadership and operations management of the clinic
- Providing a seamless patient journey and an inviting environment at every touchpoint
- Liaising with external organisations such as NHS Trusts and the CQC, with Regional Manager support
- Implementing new processes to drive quality improvement across the clinic
- Onboarding new teammates alongside the wider team
- Developing positive relationships with patients and handling complaints
- Ensuring compliance with clinical, governance and regulatory systems and policies, including KLoE
- Maintaining accurate records and submitting reports on time
Qualifications
- Appropriate nursing qualifications
- Evidence of continued professional development, ideally in renal care
Registration & licences
- Full NMC registration
- Registered Manager with the CQC, or willingness to become one
Experience
- Previous clinical leadership experience in an outpatient haemodialysis setting
- Dialysis or renal experience
Skills & knowledge
- Engaging communication and a friendly manner to connect with a diverse team and patients
- Lead-by-example style that builds a value-driven culture
- Proactive, solution-focused approach to change in a clinical setting
- Exceptional organisation to manage varied clinic tasks
What’s offered
- Company pension scheme
- 35 days' paid leave per year, including bank holidays
- Life assurance at 3 times annual salary
- Retail discount scheme membership
- ANN UK membership
- Commitment to training and development
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
