This receptionist post sits at Camberley Woods Care Home, one of the care homes run by Avery Healthcare Group Ltd. The holder is the first point of contact for visitors and callers, answering the telephone, redirecting calls and handling reception administration, databases and tasks set by the General Manager. The post is based in a residential setting, with the reception area kept tidy in liaison with Housekeeping. Fit turns on communication skills, computer confidence and complaints experience, with DBS and right to work checks required.
What the job involves
- Act as the first point of contact in the home, offering professional, high-quality customer service
- Answer the telephone, respond to enquiries and redirect calls to relevant staff
- Record messages accordingly
- Complete reception-related administration
- Maintain databases
- Provide administrative assistance as required by the General Manager
- Keep the reception area generally tidy, liaising with Housekeeping to maintain standards
What’s required
Skills & knowledge
- Excellent verbal and written communication
- Confidence in using computers
- Previous exposure to problem-solving and client complaints
Checks & eligibility
- DBS disclosure check, cost met by the employer
- Proof of eligibility to work in the UK
Other
- Positive, friendly and welcoming attitude
- Lives the employer's values of caring, supportive, honest, respectful and accountable
What’s offered
- Opportunities to learn and develop over the course of a career
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
