Medical Receptionist in Birtley

Medical Receptionist in Birtley

Birtley Full-Time On-site
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Medical Receptionist providing maternity cover in the reception team at The Ross Practice, on a 12-month fixed-term basis with a possible route to permanent. The work centres on answering calls, handling digital patient enquiries alongside the triage doctor, care navigation, administration and registration processing. The practice runs SystmOne with AccuRx and Ardens, and the post calls for steady service under pressure in a fast-paced setting. General practice experience is desirable but not essential.

What the job involves

  • Handling telephone calls
  • Handling digital enquiries from patients, working closely with the Triage Doctor
  • Care navigation
  • Administrative duties
  • Registration processing

Skills & knowledge

  • Excellent customer service skills
  • Working well as part of a team
  • Performing effectively under pressure
  • Working in a fast-paced environment

Nice to have

  • General practice experience
  • Use of clinical systems

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Contact Details:

The Methodist Church in Britain Recruitment Team