Healthcare Assistant - Urgent Treatment Centre in Birtley

Healthcare Assistant - Urgent Treatment Centre in Birtley

Birtley Full-Time On-site
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This two-year healthcare assistant post sits in the Integrated Urgent Treatment Centre at Princess Alexandra Hospital in Harlow, run by Stellar Healthcare. Clinical support covers ECGs, urinalysis, dressings and observations in a GP-led minor illness service, alongside patient information and accurate record-keeping. There is one HCA per shift in a service open 08:00 to midnight every day of the year, with weekday and weekend rotas and possible staff bank shifts. Previous healthcare assistant or medical experience is expected, along with a DBS check.

What the job involves

  • Perform ECGs, urinalysis, dressings and department audits alongside the shift lead and clinical team
  • Carry out clinical observations (BP, temperature, heart rate, oxygen saturation)
  • Carry out blood glucose checks, D-dimer measurement and oxygen administration as directed by a clinician
  • Provide basic life support when needed
  • Give service information and support to anxious and distressed patients as the department's point of contact
  • Enter and record timely, accurate patient information on clinical systems and pass it between systems
  • Maintain and order clinical supplies and manage stock control
  • Cover reception duties and assist with administration when required
  • Help with audits and ensure CQC standards are met and maintained
  • Safeguard the wellbeing of children, families and vulnerable adults under national and local policy
  • Maintain a safe, well-maintained environment and support health and safety procedures
  • Keep mandatory training up to date and complete the HCA competency framework

What’s required

Qualifications

  • Educated to GCSE or equivalent
  • Basic IT skills
  • Evidence of willingness to undertake relevant study

Experience

  • Experience as an HCA in a secondary or primary care setting
  • Previous experience with children
  • Experience working in a non-routine environment, responding to unpredictable situations
  • Experience of working with the public, sensitive and empathic in distressing situations

Skills & knowledge

  • Excellent verbal and written communication at all levels with patients, carers, specialist services, GPs and colleagues
  • Able to work independently and prioritise own workload
  • Ability to use initiative and think on your feet
  • Confidence to work as part of a team

Checks & eligibility

  • DBS check meeting reference standards, with a clear criminal record in line with spent convictions law

Other

  • Kind, caring and professional approach
  • Flexible and reliable
  • Polite, confidential and discreet manner

Nice to have

  • NVQ or equivalent in Health and Social Care
  • Full, valid UK driving licence and access to a car for business use
  • Awareness of data protection and confidentiality issues
  • Language skills, for example Italian, Urdu, Polish or BSL
  • ED or UTC experience
  • Experience using SystmOne
  • Experience of working with people with diverse health and social care needs
  • Basic Life Support training

What’s offered

  • Free staff parking

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Contact Details:

The Methodist Church in Britain Recruitment Team