This post sits in digital transformation at Modality Partnership, a GP super-partnership, reporting to the Chief Operating Officer. The work is programme delivery: taking digital projects from first use case through rollout, training and evaluation, and helping colleagues adopt new ways of working. Remote working with national travel and occasional evening work, and a portfolio covering automation and AI-enabled workflow redesign, set it apart. Experience in healthcare or a similar regulated setting is needed, and familiarity with GP systems such as EMIS or SystmOne is welcome.
What the job involves
- Plan and coordinate digital projects, with milestones, ownership, risks, dependencies and progress reporting
- Prepare papers, decision logs, actions and updates for digital transformation forums and senior leaders
- Work with clinical, operational and supplier teams to capture requirements, resolve implementation issues and support rollout
- Develop use cases and improvement proposals for digital solutions, including automation and AI-enabled workflows
- Create user guidance, training resources and practical support to help teams adopt new systems and processes
- Track adoption, outcomes, feedback and benefits, and use the findings to improve future delivery
- Prepare case studies, impact reports and evidence showing the results of digital transformation projects
What’s required
Qualifications
- Degree-level education or equivalent experience
Experience
- Programme or project delivery in healthcare, digital transformation, operational improvement or a similar regulated environment, including complex change
- Project documentation and reporting, meeting coordination and action follow-up
- Stakeholder engagement, and implementation, training, adoption or rollout work
Skills & knowledge
- Project planning, delivery governance, implementation documentation and benefits tracking
- Digital transformation, automation, AI-enabled workflows and change adoption
- Information governance, data protection, confidentiality and NHS digital standards
- Primary care delivery models, workforce pressures and operational challenges
- Coordinating plans, risk logs, action trackers and stakeholders, suppliers and meetings across multiple workstreams
- Analytical problem-solving, assessing delivery progress and outcomes, and turning digital ideas into implementation steps
Other
- Proactive, organised and reliable, with strong follow-through
- Collaborative and confident working with clinical, operational and technical colleagues
- Adaptable when priorities change and comfortable escalating risks
- Committed to improving patient care, staff experience and operational effectiveness
- Clear written and verbal communication, including papers and updates for senior colleagues
Nice to have
- Experience developing use cases, benefits cases, case studies, award submissions or impact reports
- Familiarity with GP clinical systems such as EMIS and SystmOne
- PRINCE2 qualification or equivalent project management experience
What’s offered
- NHS pension scheme
- Minimum 27 days annual leave plus 8 bank holidays (pro rata)
- Employee discounts and benefits
- Employee Assistance Programme (EAP)
- Career development and education pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
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Contact Details:
The Methodist Church in Britain Recruitment Team
