This is a client care coordinator post in the team at the MSI Reproductive Choices Treatment Centre, a provider of sexual and reproductive healthcare. The work centres on client enquiries, resolving issues and giving accurate information so that each client has a good experience. The role involves travel to community treatment centres, at least once a week, plus occasional Saturday working. Customer service experience is listed as desirable.
What the job involves
- Handle client enquiries
- Resolve client issues
- Provide accurate information and support to clients
- Ensure clients receive a consistent, good experience
- Travel to the Merry Hill (Dudley) Community Treatment Centre and future community centres as required
- Work occasional Saturdays
Nice to have
- Experience in customer service
What’s offered
- Business travel expenses reimbursed
- Hours intended to support a good work-life balance
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Contact Details:
The Methodist Church in Britain Recruitment Team
