This Band 7 bank post sits in the Single Point of Access service of Birmingham Community Healthcare NHS Foundation Trust, through its Temporary Staffing Department. The work centres on advanced telephone triage and assessment of patients with acute, undiagnosed or long-term conditions, aiming to reduce admissions and support timely discharge. Shifts run across a seven-day service, normally 08:00 to 22:00, with rotation into clinical teams every three to four months. Applicants need current professional registration and must explain any employment gaps.
What the job involves
- Providing telephone triage and advanced clinical assessment across a range of consultation methods
- Taking comprehensive histories and assessing acute, complex or undiagnosed needs
- Initiating investigations, interpreting results and evaluating care
- Making direct referrals for medical assessment, diagnostics and other services
- Prescribing independently and undertaking medication reviews
- Recognising and responding to complex, urgent and emergency situations, including initiating emergency care
- Supporting patients, carers and professionals to make informed decisions about care
- Signposting and referring patients to services to reduce avoidable attendances and admissions
- Managing acute caseloads and coordinating discharge or transfer of care
- Safeguarding children and adults at risk by identifying, reporting and acting on concerns
- Maintaining accurate, complete and contemporaneous clinical records
- Providing senior clinical leadership, supervision, training and support to colleagues
Registration & licences
- Registered healthcare professional
Experience
- No unjustified gaps in employment, or periods outside healthcare, over 18 months
Checks & eligibility
- Driving licence and access to a vehicle
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Contact Details:
The Methodist Church in Britain Recruitment Team