This Band 3 medical secretary post sits in the Medical Secretarial Team at the NHS Birmingham Dental Hospital & School of Dentistry, part of Birmingham Community Healthcare NHS Foundation Trust. The core of the work is producing clinical letters from audio transcription, checking their accuracy, and handling calls and correspondence with patients, carers and other trusts. The role supports dental consultants, core trainees and dental students, so it suits someone with office and audio typing experience. Previous applicants are asked not to apply.
What the job involves
- Process clinical letters to a high standard using electronic audio transcription systems
- Carry out accuracy and quality checks on processed letters
- Liaise with patients, carers and parents by telephone, letter or email
- Liaise with other NHS trusts by telephone, letter or email
- Carry out other administrative duties
Qualifications
- Minimum of 3 GCSEs or equivalent, including English Language
- RSA 3 word processing/typing or equivalent experience
Experience
- Relevant office experience with audio typing
- Evidence of using audio transcription
Skills & knowledge
- Working knowledge of Word, Excel and Outlook
- Ability to prioritise and organise own workload
- Working knowledge of data protection and GDPR
- Strong verbal and written communication skills
Nice to have
- Relevant experience as a medical secretary in the NHS or private sector
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Contact Details:
The Methodist Church in Britain Recruitment Team
