This zero-hours role supports adults, children and families at The Glade SARC, with sites in Bransford and Telford, helping them through the process before and after a forensic examination. The work centres on creating a calm, safe setting, explaining what happens next and acting as an advocate for each person's choices, alongside police and healthcare staff. Shifts cover days, evenings, overnights and weekends, mostly at weekends and in evenings, with travel between both sites. Applications are invited from women only, under a genuine occupational qualification.
What the job involves
- Welcome and support adults, children and families attending the SARC
- Give clear, sensitive information by telephone and in person
- Advocate for the patient throughout their time at the Centre
- Help people understand the process and support them before, during and after a forensic medical examination
- Work with healthcare professionals, police and other agencies to provide coordinated support
- Assist with the administration for each case and keep accurate records
- Support the forensic process, including preparing the environment and assisting with evidence collection
- Maintain high standards of cleanliness and DNA decontamination
- Support patients and liaise with relevant agencies on historic cases
What’s required
Qualifications
- GCSE English and Maths at grade C/4 or above, or equivalent
Experience
- At least 12 months' experience in an administrative role
Skills & knowledge
- Understanding of confidentiality
- Strong organisational and interpersonal skills
- Confident and collaborative working in a multi-agency environment
- Good IT skills, including Microsoft Word, Excel and Teams
- Highly organised, accurate and attentive to detail
Checks & eligibility
- Full UK driving licence with fewer than six penalty points
- Enhanced DBS check and police vetting (NVVP Level 2)
- Right to work in the UK
- Minimum of three years' UK residency before application
- Two satisfactory references
Other
- Compassionate, non-judgemental and emotionally resilient
- Confident communicator who adapts to adults, children, families and professionals
- Comfortable working with both children and adults
- Female applicants only (genuine occupational qualification, Sex Discrimination Act)
Nice to have
- Knowledge or experience of health, policing and/or the public sector
- Experience supporting vulnerable adults, children or young people
- Understanding of safeguarding
- A Level or NVQ Level 3 qualification
- Background in administration, social care, healthcare, safeguarding or support work
What’s offered
- 6 weeks' annual leave
- Pension scheme
- Life assurance
- Employee assistance programme
- Enhanced sickness pay scheme
- Enhanced maternity pay after one year's service
- Funding for higher education after one year's service
- Accredited and CPD training courses
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Contact Details:
The Methodist Church in Britain Recruitment Team
