Crisis & Wellbeing Call Handler (24/7, 35h/4d) in Beeston

Crisis & Wellbeing Call Handler (24/7, 35h/4d) in Beeston

Beeston Full-Time On-site
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Nottingham Community Housing Association is seeking a Customer Wellbeing Agent to operate as an 111 Call Handler. The role handles wellbeing helpline calls, responds to assistive technology alarms and supports safeguarding needs. It is office-based with a 24/7 rota, requiring 35 hours over four days and enhanced DBS clearance.

Visa sponsorship is not available. The post involves liaising with emergency services and healthcare partners, offering signposting and practical support to customers in

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Contact Details:

The Methodist Church in Britain Recruitment Team