This senior operational post sits in the Medicine Division of West Hertfordshire Teaching Hospitals NHS Trust, alongside the Divisional Director and senior nursing leadership. The postholder would own operational delivery, performance, finances and service improvement across specialist medicine, older people's frailty care and interventional specialties, spanning three hospital sites and the Virtual Hospital. The post is distinct for its breadth of portfolio and its focus on inpatient, outpatient and diagnostic pathways and on developing care closer to home.
What the job involves
- Lead the operational running of the division, with clear accountability and performance oversight
- Drive delivery of national and local access standards across planned care, diagnostics and cancer pathways
- Manage waiting lists and referral-to-treatment performance
- Improve capacity, patient flow and discharge pathways across divisional boundaries
- Lead business, capacity and workforce planning, aligning services and resources with demand
- Deliver sound financial management, productivity gains and sustainable efficiency programmes
- Lead service transformation and continuous improvement using data, clinical insight and patient feedback
- Develop and support operational leaders and build a collaborative culture
- Maintain operational governance, risk management and escalation with clinical and nursing colleagues
- Build relationships with community providers, primary care and wider system partners
What’s required
Experience
- Substantial senior operational management experience in a complex healthcare environment
- Track record of delivering performance improvement, managing resources and leading change
Skills & knowledge
- Turning strategy into action and sustaining improvement through teams, governance and clinical relationships
- Credible, collaborative and confident in making decisions
- Able to challenge constructively, navigate competing priorities and stay focused under pressure
- Visible, approachable leadership that develops others and listens to patients and colleagues
What’s offered
- Flexible working options
- Focus on staff wellbeing and development
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Contact Details:
The Methodist Church in Britain Recruitment Team
