This Band 3 ward administrator post sits on a busy clinical ward at Barnet Hospital, part of Royal Free London NHS Foundation Trust. The core of the work is front-of-house reception for patients and relatives, answering telephones, keeping bed boards current and recording admissions, discharges and attendances on Cerner. It is a 37.5-hour week of 7.5-hour shifts, Monday to Friday. Candidates need NVQ Level 3 or equivalent and proven experience in a patient-facing role.
What the job involves
- Provide front-of-house reception to the ward, welcoming patients, relatives and visitors and directing them as needed
- Deliver customer care to patients, relatives, carers and the multidisciplinary team
- Collect, verify and record patient demographic and treatment data
- Ensure all admissions, discharges and attendances are recorded accurately and in real time on Cerner or the relevant system
- Answer telephones
- Keep bed boards up to date
- Arrange transport bookings
- Produce weekly and monthly ward activity figures
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Contact Details:
The Methodist Church in Britain Recruitment Team
