Assistant Practice Manager

The Cedar Brook Practice, a GP training practice with four partners, is recruiting an assistant to support its Practice Manager and cover in their absence. The core of the work is data and systems: data quality on the clinical system, quality and outcomes reporting, IT and telephony administration, and information governance. The practice serves around 10,500 patients, has two salaried GP trainers and a multidisciplinary team on site, and runs EMIS and Docman. Candidates need two to three years of management experience in general practice.

What the job involves

• Manage data quality on the clinical system and advise practice staff on its use
• Analyse data and plan and monitor Directed, National and Local Enhanced Services and QOF work, ensuring targets are met and claims are accurate
• Ensure the smooth running of clinical and non-clinical information and data management systems
• Act as Practice Administrator for clinical IT systems and telephony, and co-ordinate IT hardware issues
• Set targets and monitoring standards for data entry and collection by the administration team and Data Quality & IT Assistant
• Act as Data Protection Officer, keeping policies and procedures current
• Manage information governance, including the IG toolkit, and iGPR
• Cover the Practice Manager in their absence and advise on day-to-day matters, reporting to the Practice Manager and Partners
• Support the Practice Manager with infection control and IT
• Arrange weekly fire bell tests and fire evacuations twice a year
• Arrange annual calibration of clinical and non-clinical equipment, PAT testing, fixed wire testing and legionella testing
• Take part in audit and apply practice policies, standards and guidance

What’s required

Qualifications

• GCSE grade A to C in English and Maths

Experience

• Two to three years of management experience in general practice
• Experience of the NHS, preferably in a GP practice
• Experience of health and safety and IT

Skills & knowledge

• Team working

Nice to have

• Good communication
• Willingness to learn
• People management
• Enthusiasm
• Calm manner
• Sympathetic nature

What’s offered

• Full NHS pension

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