Therapeutic Support Worker in Alford

Therapeutic Support Worker post at Rae House, a Care Inspectorate-registered residential rehabilitation service for people affected by substance use, run by Phoenix Futures. The work centres on managing a caseload, assessing residents and drafting their recovery plans, then coordinating their care from referral through to move-on. Shifts follow a rolling rota with evenings and weekends, in a therapeutic community where staff run groups and activities to the TC manual. Knowledge of adult protection is essential, and previous experience is desirable but not required.

What the job involves

• Manage a caseload of residents
• Assess residents and manage their recovery or care plans
• Coordinate each resident's care from referral to move-on
• Develop and apply therapeutic approaches covering employment, education and health needs
• Support the day-to-day running of the therapeutic community
• Ensure residents' needs are met and high-quality care is provided
• Deliver therapeutic groups, activities and specialist interventions in line with the TC manual
• Support residents to reach long-term recovery outcomes, involving families and communities
• Work a rolling rota that includes evening and weekend shifts

Skills & knowledge

• Understanding of the complex issues faced by people in drug and alcohol recovery
• Understanding of working with individuals in the substance use sector or a related field
• Knowledge of adult protection
• Ability to be innovative and flexible to meet the needs of the service
• Ability to work effectively with multiple agencies while protecting the service's reputation

Nice to have

• Previous experience in a related field

What’s offered

• 25 days annual leave plus bank holidays, rising to 30 days yearly
• Pension scheme
• Life assurance
• Season ticket loan
• Occupational sick pay
• Eye-care vouchers
• Continuous training and career development via the PXL learning system
• 24/7 Employee Assistance Programme by phone and online

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