A crisis worker post at Spring Lodge SARC, run by Mountain Healthcare for the health and justice sector. The role is first point of contact for service users, supporting them and their families through the forensic process and acting as their advocate. Shifts run around the clock on 12-hour days and nights, full or part time. Only women may apply under a genuine occupational qualification, and a driving licence and vehicle are needed.
What the job involves
- Acting as first point of contact for service users
- Supporting service users and their families through the forensic process, including preparation and help with forensic evidence collection
- Acting as advocate for service users during their time at the SARC
- Liaising with other agencies on the service user pathway
- Maintaining a high standard of DNA anti-contamination cleaning between forensic cases
- Being a key member of the SARC team and the wider company network
What’s required
Qualifications
- GCSE English and maths at grade C or equivalent
Experience
- Experience working in a supportive or customer-focused environment
Skills & knowledge
- Knowledge of health, police and/or public sector working
- Ability to work in a multi-agency setting
- Good interpersonal skills
- Organisational and IT skills, with basic administration
- Kind, caring nature
- Knowledge and understanding of confidentiality
Checks & eligibility
- Advanced DBS
- Level 2 police vetting
- UK driving licence and access to a vehicle
- Female applicants only (genuine occupational qualification)
Nice to have
- Educated to A-level or NVQ level 3
- Experience working with children or young people, directly or with partner services
- Understanding of safeguarding
- Experience working with vulnerable adults
What’s offered
- Enhanced sickness pay
- Enhanced maternity and neonatal/adoption pay after 1 year's service
- 6 weeks annual leave
- Pension scheme and life assurance
- Well-being programme and employee assistance programme
- Advanced rota planning for work-life balance
- Accredited and CPD training courses
- Funding for higher education courses after one year's service
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Contact Details:
The Methodist Church in Britain Recruitment Team
