Aylesford Medical Centre is seeking a zero hours administrator to cover staff leave and sickness across the surgery. The work spans reception, secretarial and admin tasks, from managing the appointment system and phone calls to filing and coding patient records. Work is ad hoc, over varied days and hours, and full training is provided. Candidates need previous GP surgery experience and familiarity with EMIS, Doris and Docman.
What the job involves
- Maintain and monitor the practice appointment system
- Process personal, telephone and electronic requests for appointments
- Answer incoming calls, transferring them or dealing with callers' requests
- Signpost patients to the correct service
- Liaise with hospitals and community services, and process referrals through the Electronic Referral System (ERS)
- Maintain an accurate referrals database
- Process repeat prescriptions accurately and efficiently
- Read, scan, code and file incoming patient documentation to records
- Enter new and temporary registrations and patient information on to records
- Code data on the clinical IT system
- Direct requests for information such as SARs, insurer and solicitor letters and DVLA forms to the administrative team
- Type letters, reports and documents, photocopy as required, and support clinical staff with general task requests
What’s required
Experience
- Previous experience working within a GP surgery in a similar role
Skills & knowledge
- Experience of using EMIS, Doris and Docman
Other
- Flexibility
What’s offered
- Full training provided
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Contact Details:
The Methodist Church in Britain Recruitment Team
