23386 - County Court Bailiff

23386 - County Court Bailiff

Full-Time On-site
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This bailiff post sits at Ipswich County Court within HM Courts & Tribunals Service, an agency of the Ministry of Justice. The core work is visiting people at their homes and businesses to explain why the visit is happening and what options can resolve the matter. It suits someone who prefers working away from an office and travels across Essex, Suffolk and Norfolk in their own car. A full UK driving licence is essential, and first-time Skilled Worker visa applicants cannot be sponsored.

What the job involves

  • Visit people at their homes and businesses to explain the reason for the visit and the options available to resolve matters
  • Assess circumstances quickly, adapt the approach and lead confidently in emotionally charged situations
  • Show empathy and stay non-judgemental while respecting every court user met
  • Travel across Essex, Suffolk and Norfolk for operational work, and out of area for training
  • Use IT and the courts case management systems

Registration & licences

  • Full UK driving licence entitling permanent driving in Great Britain

Skills & knowledge

  • Excellent written and verbal communication
  • Ability to handle difficult conversations
  • Ability to give information quickly and clearly
  • Commitment to providing a high-quality service to customers
  • Real passion for supporting and helping people
  • Competent use of IT for inputting data and email

Checks & eligibility

  • DBS standard check
  • Eligible under Civil Service nationality rules
  • Right to work in the UK without sponsorship

Other

  • Use of own car for work

What’s offered

  • 25 days annual leave, rising to 30 after five years' service
  • Scheme to buy or sell up to three days' leave a year
  • Choice of Civil Service pension schemes
  • Full bailiff training with in-field mentoring
  • Option to lease a car after probation
  • Fuel allowances
  • Hybrid working where business need allows, with a minimum of 60% of time in an office
  • Family-friendly policies and paid paternity, adoption and maternity leave

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Contact Details:

The Methodist Church in Britain Recruitment Team