This Performance Team role sits within Probation Service Yorkshire and the Humber and covers the whole region, so regular travel across it is required. The post-holder works with Probation Delivery Units to meet agreed national performance targets and develops and runs a regional quality improvement programme. It is fixed‑term to 18/01/28, with hybrid working possible within the UK. Experience is judged from the CV or work history, and candidates are asked to give a presentation at interview.
What the job involves
- Ensure Probation Delivery Units deliver to agreed national service delivery indicators and specifications
- Develop and deliver a quality improvement programme for the Yorkshire and the Humber region
- Identify local performance and quality issues and opportunities linked to HMPPS priorities
- Run improvement initiatives to address performance opportunities
- Work with other Performance & Quality Officers to share best practice and improve quality and performance
- Support Probation Delivery Units to achieve agreed performance targets
Experience
- Evidence of relevant experience in the CV or work history
Skills & knowledge
- Experience of Excel, Word, Outlook, PowerPoint, Business Objects and Power BI
- Ability to extract and maintain information and analyse data
Checks & eligibility
- DBS Standard check
- Security and identity checks before taking up post
- Eligible under Civil Service nationality rules
Other
- Assessed against the Changing and Improving behaviour
- Assessed against the Managing a Quality Service behaviour
- Assessed against the Delivering at Pace behaviour
What’s offered
- 25 days annual leave, rising to 30 after five years, plus public holidays
- Local Government Pension Scheme through the Greater Manchester Pension Fund
- Hybrid working where business need allows
- Training and development opportunities
- Family friendly policies, including reduced hours and job share
- Flexible benefits, retail vouchers and discounts
- Paid paternity, adoption and maternity leave
- Free annual sight tests for employees who use computer screens
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Contact Details:
The Methodist Church in Britain Recruitment Team
