This permanent post sits in the Ministry of Justice Property Directorate's Property Services team, overseeing hard and soft facilities management across prisons, probation and headquarters sites. The work centres on day-to-day contract management, checking contractor quality on site and resolving supplier and client issues. Postholders attend their allocated prison four days a week, with occasional travel elsewhere. Candidates are judged on Government Property Profession skills through a statement of suitability and a remote interview.
What the job involves
- Manage contracts day to day across a regional portfolio, checking contractor work against quality, compliance and specification through MI data and site inspections
- Carry out site audits and manage resulting actions to secure statutory, mandatory and contractual compliance
- Act as the client's first point of contact, report contract performance MI and run client engagement meetings
- Manage supplier issues and complaints to resolution, holding weekly supplier interfaces to scrutinise performance
- Consider Early Warning Notices and compensation events, and keep mitigation plans and risk registers in place
- Oversee delivery of works projects and contribute to business cases, bids and procurement
- Manage issues including requests for additional spend and scope changes, escalating to regional managers where needed
- Ensure fire risk assessment procedures and health and safety compliance are followed through the supply chain
- Ensure waste, energy and biodiversity sustainability strategies are in place and adhered to by contractors
- Manage delegated spend within governance procedures to secure value for money
- Manage the transition to new contracts and operating models where applicable
- Liaise with MoJ Property on planning and delivery of new builds, refurbishments and changes of use within statutory planning requirements
Qualifications
- MIWFM, CIWFM, MRICS or CEng accreditation, or willingness to work towards it
- IWFM Level 3-4 qualification or equivalent experience
- NEBOSH National General Certificate, or willingness to work towards it
- NEC accredited commercial training, or rapid acquisition of understanding of the TFM contract and NEC3
- Technical compliance training such as L8, HV/LV, asbestos, Legionella, fire safety, CPFSI and CDM awareness, refreshed every two years
Experience
- Strong experience in property and FM disciplines, evidencing statutory, regulatory and professional compliance (assessed via CV)
- Commercial and financial disciplines
- People management, including mentoring, motivating and developing staff
- Asset management, maintenance, and contract and supplier management
- Managing complex customer relationships and stakeholder liaison
- Managing multi-project programmes of maintenance or capital investment
Skills & knowledge
- Property professional expertise (assessed at sift and interview)
- Stakeholder engagement (assessed at sift and interview)
- Customer and client service (assessed at sift and interview)
Other
- Willingness to join the Government Property Profession within six months of taking up post
- Ability to work from the UK only, not overseas
Nice to have
- Experience with project management processes
What’s offered
- 25 days annual leave, rising to 30 after five years' service
- Option to buy or sell up to three days' leave each year
- Additional paid time off for public holidays and one privilege day
- Choice of Civil Service pension schemes
- Extensive training and development opportunities, with support and funding for professional qualifications
- Hybrid working where business need allows, with at least 60% of time in an office
- Family-friendly policies, including reduced hours and job share
- Paid paternity, adoption and maternity leave, and free annual sight tests
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Contact Details:
The Methodist Church in Britain Recruitment Team
