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For Companies At a Glance
- Tasks: Lead a passionate team, ensuring top-notch customer service and coffee quality.
- Company: Neal Street Espresso, a unique coffee shop empowering prison leavers.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while enjoying great coffee.
- Qualifications: Experience in customer service and leadership skills.
- Other info: Join a mission-driven team with a focus on community and faith.
The predicted salary is between 24000 - 36000 £ per year.
Neal Street Espresso is a coffee shop with a difference – serving the best specialty coffee whilst empowering prison leavers to rebuild their lives and stand firm in their faith.
Responsibilities
- Working closely with the coffee shop manager to champion customer service, a welcoming environment and coffee quality, ensuring standards are kept high.
- Training staff and Team Members effectively.
- Updating menus regularly.
- Leading the NSE team and running the shop floor in the absence of the coffee shop manager.
Benefits
This post has been identified as having a GOR to be filled by a Christian under the provisions of Schedule 9 of the Equality Act 2010.
Neal Street Espresso Assistant Manager employer: The Message Trust
Contact Detail:
The Message Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neal Street Espresso Assistant Manager
✨Tip Number 1
Get to know the company values! Since Neal Street Espresso is all about empowering prison leavers and standing firm in faith, make sure you can chat about how your own values align with theirs. This will show them you're not just after a job, but you genuinely care about their mission.
✨Tip Number 2
Practice your customer service skills! As an assistant manager, you'll be leading the team in creating a welcoming environment. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Brush up on your coffee knowledge! Since quality coffee is a big deal at Neal Street Espresso, knowing your beans and brewing methods will definitely give you an edge. Maybe even try out some local coffee shops to see what they do well and what you could bring to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the Neal Street Espresso family. Don’t miss out on this opportunity!
We think you need these skills to ace Neal Street Espresso Assistant Manager
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes it special to you. Share any experiences you've had in the coffee industry or how you've enjoyed coffee culture – it’ll help us see your enthusiasm!
Highlight Your Leadership Skills: As an assistant manager, you'll be leading a team. Make sure to showcase any previous leadership roles or experiences in your application. We want to know how you motivate others and create a positive environment!
Connect with Our Values: Familiarise yourself with The Message's values and incorporate them into your application. We appreciate candidates who resonate with our mission of empowering others, so don’t hesitate to share how you align with our goals.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website at www.message.org.uk/jobs. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at The Message Trust
✨Know the Mission
Before your interview, take some time to understand the core values of Neal Street Espresso and The Message. Familiarise yourself with their mission to empower prison leavers and how that aligns with your own values. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an assistant manager, you'll need to champion customer service. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can create a welcoming environment and maintain high coffee quality, as these are key responsibilities of the role.
✨Prepare for Values-Based Questions
Expect questions related to the values of The Message during your interview. Reflect on how your personal beliefs and experiences align with their mission. Be ready to discuss how you would embody these values in your role, especially when leading the team and training staff.
✨Demonstrate Leadership Qualities
Since you'll be leading the NSE team, think about your leadership style and how you can motivate others. Prepare to discuss situations where you've successfully led a team or managed conflicts. Highlight your ability to run the shop floor effectively, especially in the absence of the coffee shop manager.
