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- Tasks: Keep the hotel running smoothly at night, welcoming guests and handling requests.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted hotel rates, flexible hours, free meals, and more perks!
- Why this job: Perfect for night owls who thrive in a dynamic, quiet environment.
- Qualifications: Friendly, detail-oriented, and reliable team players are encouraged to apply.
- Other info: Great opportunities for personal growth and a fun work culture await you!
The predicted salary is between 1300 - 1800 £ per month.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & well-being, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
Our Benefits:
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
An Evening in the Life of Night Team Member at Our Hotel:
What you’ll be doing...
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What We Need From You:
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
Equal Opportunities:
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Night Team Member in Paignton employer: The Mercure Paignton-Nights
Contact Detail:
The Mercure Paignton-Nights Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member in Paignton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at RBH or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Be ready for that interview! Research RBH and understand their values, especially around diversity and well-being. Prepare some questions to show your interest and enthusiasm for being part of their team.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique traits shine through. Whether it’s your love for late-night shifts or your knack for making guests feel at home, we want to see the real you!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can keep you on their radar. It shows you're genuinely interested in joining the RBH family!
We think you need these skills to ace Night Team Member in Paignton
Some tips for your application 🫡
Show Your Night Owl Spirit: When you’re writing your application, let us know why you’re the perfect fit for those late-night shifts. Share any experiences that highlight your comfort and enthusiasm for working during the quiet hours.
Be Friendly and Welcoming: Since you'll be the face of our hotel at night, make sure to convey your friendly nature in your application. Use a warm tone and maybe share a story about a time you provided excellent customer service, even when the clock struck midnight!
Attention to Detail is Key: We love detail-oriented folks! Highlight any experience you have with handling numbers or reports. Mention how you’ve kept things organised in past roles, especially if it involved audits or similar tasks.
Team Player Vibes: Even though you’ll be working independently at night, we want to see that you can collaborate well with others. Talk about how you’ve successfully handed off tasks or coordinated with teammates in previous jobs, ensuring a smooth transition for everyone.
How to prepare for a job interview at The Mercure Paignton-Nights
✨Show Your Night Owl Spirit
Make sure to express your love for working late hours during the interview. Share any past experiences that highlight your comfort and enthusiasm for night shifts, as this role is all about thriving when others are asleep.
✨Demonstrate Your Guest Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since you'll be welcoming guests at odd hours, showcasing your friendly and approachable nature will help you stand out.
✨Be Detail-Oriented
Since the job involves handling night audits and reports, brush up on your numerical skills. Bring up any relevant experience with managing details or reports, and be ready to discuss how you ensure accuracy in your work.
✨Stay Calm Under Pressure
Think of scenarios where you've had to manage unexpected situations calmly. Share these stories to demonstrate your reliability and ability to handle guest needs, especially during the quieter yet busy night shifts.