Family & Multi-agency Liaison Co-ordinator in Walsall

Family & Multi-agency Liaison Co-ordinator in Walsall

Walsall Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Mercian Trust

At a Glance

  • Tasks: Support families and coordinate safeguarding efforts to ensure pupil wellbeing and educational engagement.
  • Company: Join a specialist school dedicated to children with complex educational needs.
  • Benefits: Enjoy financial discounts, a health plan, and access to professional development opportunities.
  • Other info: Dynamic role with opportunities for personal growth and impactful community work.
  • Why this job: Make a real difference in the lives of vulnerable children and their families.
  • Qualifications: Experience with safeguarding, strong communication skills, and a commitment to inclusion.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for a Family & Multi‑agency Liaison Co‑ordinator (Safeguarding Responsibilities) to join our team.

Responsibilities

  • Act as a member of the Designated Safeguarding Lead (DSL) Team, responding to safeguarding and child protection concerns.
  • Maintain accurate safeguarding and child protection records in line with statutory guidance and local authority requirements.
  • Support safeguarding monitoring, reporting, and compliance across the school.
  • Deliver safeguarding and child protection training to staff.
  • Work collaboratively with external agencies, including social care, education, health, and support services.
  • Lead and coordinate Early Help support for families, including chairing meetings and reviews.
  • Support parents and carers in promoting pupil wellbeing, attendance, behaviour, and educational engagement.
  • Provide direct family support, advice, advocacy, and signposting to relevant services.
  • Act as a key link between home and school, promoting positive relationships and effective communication.
  • Monitor pupil attendance, follow up absences, undertake welfare checks, and implement attendance improvement strategies.
  • Support pupils experiencing emotional, attendance, safeguarding, or transition‑related difficulties.
  • Represent the voice of the child and advocate on behalf of pupils where appropriate.
  • Generate referrals and coordinate support from external professionals and agencies.
  • Conduct home visits where necessary to support pupils and families.
  • Maintain accurate records of meetings, interventions, and outcomes.
  • Review and evaluate support provided to pupils and families to ensure positive impact.
  • Contribute to safeguarding policy development and ensure compliance with safeguarding, equality, confidentiality, and data protection requirements.

Qualifications

  • Experience working with vulnerable children, young people and families.
  • Previous safeguarding and child protection experience.
  • Experience of multi‑agency working and partnership collaboration.
  • Strong communication and interpersonal skills.
  • Ability to build positive relationships with pupils, families, staff and external agencies.
  • Good organisational, problem‑solving and record‑keeping skills.
  • Knowledge of safeguarding legislation and best practice.
  • Ability to manage competing priorities and work independently.
  • Competent in the use of ICT systems and maintaining confidential records.
  • Commitment to safeguarding, equality, diversity and inclusion.
  • Minimum of 5 GCSEs (or equivalent), including English and Maths.

Salary and Benefits

Pay range: Grade 7 SCP 22‑27

Benefits

  • Financial, health and lifestyle discounts on everyday purchases (Eden Red)
  • A comprehensive free of charge health plan (UK Health Care)
  • A cycle to work scheme via Halfords
  • Access to the Blue Light Card
  • Further benefits including education sector leading CPD: The Mercian Trust

Oakwood School is a specialist provision for children and young people aged 3‑15 years with complex educational needs. The school is commissioned for 267 places (September2025).

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Family & Multi-agency Liaison Co-ordinator in Walsall employer: The Mercian Trust

The Mercian Trust is an excellent employer, offering a supportive and flexible work environment for Exam Invigilators. With competitive pay and comprehensive training provided, employees can thrive in a culture that values vigilance and adherence to regulations while contributing to the smooth running of examinations. This role not only allows for meaningful engagement in the educational process but also offers opportunities for personal growth within a dynamic and collaborative team.

The Mercian Trust

Contact Details:

The Mercian Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family & Multi-agency Liaison Co-ordinator in Walsall

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Mercian Trust.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Mercian Trust!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Mercian Trust, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Mercian Trust or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Family & Multi-agency Liaison Co-ordinator in Walsall

Communication Skills
Organizational Skills
Compassion
Flexibility
Problem-Solving Skills
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to The Mercian Trust:Before hitting send, make sure to tailor your application specifically to The Mercian Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at The Mercian Trust

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.