Guest Experience Supervisor, Front of House

Guest Experience Supervisor, Front of House

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
The Merchant Hotel

At a Glance

  • Tasks: Lead a guest-facing team and ensure top-notch service in a five-star hotel.
  • Company: The Merchant Hotel, a prestigious establishment in Belfast.
  • Benefits: Career progression, training, overnight stay with dinner, birthday off, and paid breaks.
  • Other info: Join a dynamic team in a luxurious environment.
  • Why this job: Create unforgettable experiences for guests while developing your career in hospitality.
  • Qualifications: Experience in customer service and leadership skills.

The predicted salary is between 31500 - 38500 £ per year.

The Merchant Hotel in Belfast is seeking a Front of House Supervisor to lead a guest‑facing team in a five‑star setting. You will uphold the highest standards of service, manage daily front desk and food service operations, and mentor colleagues to deliver memorable experiences for every guest.

This role offers strong career progression, training, and rewards such as an overnight stay with dinner for two, your birthday off, and paid breaks.

Guest Experience Supervisor, Front of House employer: The Merchant Hotel

The Merchant Hotel is an exceptional employer, offering a vibrant work culture that celebrates culinary excellence and fosters professional growth. As part of our award-winning team in Belfast, you will enjoy unique benefits such as an overnight stay with dinner for two, your birthday off, and paid breaks, all while honing your skills in a prestigious five-star environment.

The Merchant Hotel

Contact Details:

The Merchant Hotel Recruitment Team

We think you need these skills to ace Guest Experience Supervisor, Front of House

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Leadership Skills
Team Management