Five-Star Concierge: Guest Experience Lead

Five-Star Concierge: Guest Experience Lead

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
The Merchant Hotel

At a Glance

  • Tasks: Deliver exceptional front-of-house service and create memorable guest experiences.
  • Company: Join the award-winning team at The Merchant Hotel in Belfast.
  • Benefits: Generous service charge, staff benefits, and growth opportunities.
  • Why this job: Be part of a five-star setting and make a real impact on guest experiences.
  • Qualifications: Prior front office experience, full UK driving licence, and a customer-focused mindset.

The predicted salary is between 30000 - 40000 Β£ per year.

The Merchant Hotel in Belfast is seeking a professional concierge to join our award-winning team.

You will deliver exceptional front-of-house service to guests and help create memorable experiences in a five-star setting.

The role requires prior front office or reception experience, a full UK driving licence, and a customer-focused mindset.

We offer a generous service charge, staff benefits, and opportunities to grow with our renowned hotel.

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Five-Star Concierge: Guest Experience Lead employer: The Merchant Hotel

The Merchant Hotel is an exceptional employer, offering a vibrant work culture that celebrates culinary excellence and fosters professional growth. As part of our award-winning team in Belfast, you will enjoy unique benefits such as an overnight stay with dinner for two, your birthday off, and paid breaks, all while honing your skills in a prestigious five-star environment.

The Merchant Hotel

Contact Details:

The Merchant Hotel Recruitment Team

We think you need these skills to ace Five-Star Concierge: Guest Experience Lead

Front Office Experience
Reception Skills
Customer Service
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management