Technical Supplier Assurance and Compliance Coordinator in London

The Menu Partners (TMP) is a fast-paced, high-performing food production and distribution business supporting premium hospitality customers across the UK. We take pride in delivering exceptional service, high-quality products, and reliable logistics solutions. We are a forward-thinking food solutions business, built on a passion for quality, innovation, and exceptional service. As one of the UK’s leading end-to-end food partners, we bring together expertise in sourcing, manufacturing, logistics, and menu development to help our customers thrive in an ever-changing market. Our mission is to empower chefs, operators, and brands with the products, insight, and support they need to deliver outstanding food experiences every day.

Our people are central to our success, and as we continue to grow, we are investing in building a strong, proactive transport function that supports our logistics operation and ensures seamless service delivery to our customers.

About The Role

The Technical Supplier Assurance and Compliance Coordinator is responsible for ensuring that all suppliers, raw materials, and packaging materials meet company quality, food safety, legal, and customer requirements. The role coordinates supplier approval, compliance monitoring, risk assessment, and technical documentation to maintain a robust supplier assurance programme and support regulatory compliance.

Key Responsibilities:

• Manage the supplier approval programme, ensuring all suppliers are assessed, approved, and monitored in accordance with company food safety and quality standards.
• Review and maintain supplier documentation, including food safety certifications, audit reports, product specifications, questionnaires, and declarations of compliance.
• Conduct supplier risk assessments and monitor supplier performance, implementing corrective actions where supplier performance falls below agreed standards.
• Coordinate supplier audits, technical visits, and follow-up activities to verify compliance with food safety, quality, ethical, and regulatory requirements.
• Ensure raw materials, ingredients, and packaging comply with relevant food legislation, customer specifications, and company standards.
• Investigate supplier-related quality incidents, non-conformances, and customer complaints, identifying root causes and coordinating corrective and preventive actions.
• Maintain technical records and compliance databases, ensuring documentation is accurate, current, and audit-ready.
• Liaise with suppliers, procurement, quality assurance, production, and regulatory teams to resolve technical issues and ensure continuity of compliant supply.
• Monitor changes in food legislation, customer requirements, and industry standards, communicating relevant updates and implementing necessary changes to supplier compliance processes.
• Support internal, customer, certification, and regulatory audits by providing supplier assurance records, compliance evidence, and technical documentation.
• Assist with supplier performance reviews, key performance indicator (KPI) reporting, and continuous improvement initiatives to strengthen supplier quality and compliance.

Why Join Us at The Menu Partners?

Join a fast-growing and innovative company that is redefining customer experiences in the culinary and event space. We offer an empowering team culture, the opportunity to work on exciting, well-managed events, and a supportive, resilient team environment. We are committed to supporting your career growth with thorough training and ongoing development. You can also enjoy benefits such as:

• 20 Days holiday + Bank Holiday
• Company Pension
• Life Assurance

If you're ready to make an impact in a fast-paced environment and contribute to the success of The Menu Partners, apply today and join our team! We are committed to being an equal opportunities employer.