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- Tasks: Lead a team to manage and grow client relationships while driving commercial success.
- Company: Join The Menu Partners, a dynamic company focused on service excellence.
- Benefits: Enjoy company events, pension plans, free food, and health programmes.
- Why this job: Make a real impact by enhancing customer performance and leading a talented team.
- Qualifications: Experience in account management and strong leadership skills required.
- Other info: Opportunity for professional growth in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
Our Senior Account Manager Lead at The Menu Partners is responsible for the management, growth, and commercial success of a portfolio of designated customers. You will take full accountability for client relationships, contract negotiations, and overall performance metrics, ensuring delivery of service excellence and profitable outcomes. You will also lead a team, typically comprising a Senior Account Manager, Account Manager, and National Account Coordinator, providing mentorship and direction to support both customer and team development. Cross-functional collaboration with procurement, operations, and inventory teams is essential to ensure service levels, cost efficiencies, and availability targets are consistently met.
Key Responsibilities
- Lead and manage the Account Management team to ensure effective performance
- Oversee strategic customer relationships within the Consolidation sector
- Negotiate and manage customer contracts, renewals, and terms
- Drive commercial performance for individual customers and the broader sector
- Expand customer ranges by leveraging internal TMP businesses and partners
- Identify and implement cost-saving and service improvement initiatives
- Conduct regular client reviews and provide strategic feedback to senior leadership
- Collaborate with internal teams to align service delivery with customer expectations
- Stay informed of industry trends and provide relevant insights to clients
- Support the professional development of Account Managers within your team
Key Objectives
- Enhance the commercial performance of assigned customers and the Consolidation sector
- Secure new or extended customer contracts that align with strategic goals
- Increase product range penetration within each customer's basket
- Transition nominated lines to wholesale alternatives in partnership with Procurement
Key Measurements
- Customer and sector-level financial performance
- Product range penetration relative to total customer basket
- Contract status, term length, and risk exposure
- Implementation and progress of strategic customer development plans
Non-Exhaustive Duties: This role may be required to undertake additional responsibilities as needed to meet the evolving needs of the business and department.
Job Types: Full-time, Permanent
Benefits
- Company events
- Company pension
- Discounted or free food
- Health & wellbeing programme
- Life insurance
- Referral programme
Senior Account Manager Lead in Bicester employer: The Menu Partners
Contact Detail:
The Menu Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager Lead in Bicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Account Manager Lead role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by researching The Menu Partners and understanding their client base. Tailor your answers to show how your experience aligns with their needs, especially in managing customer relationships and driving commercial performance.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've mentored teams in the past and how you plan to support the professional development of Account Managers. This is key for a role that involves leading a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Account Manager Lead in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager Lead. Highlight your experience in managing client relationships and leading teams, as well as any relevant achievements that showcase your ability to drive commercial performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've successfully negotiated contracts or improved service delivery in previous positions.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share stories about how you've mentored others or driven team success, and how you plan to support the professional development of your future team at The Menu Partners.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Menu Partners
✨Know Your Numbers
As a Senior Account Manager Lead, you'll need to demonstrate your understanding of financial performance metrics. Brush up on key figures related to customer contracts and sector performance. Be ready to discuss how you've driven commercial success in previous roles.
✨Showcase Leadership Skills
This role involves leading a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've mentored team members or improved team performance. Think about specific situations where your guidance made a difference.
✨Understand the Industry Trends
Stay informed about the latest trends in the Consolidation sector. Research current challenges and opportunities within the industry. Bring insights to the interview that show you can provide valuable feedback to clients and senior leadership.
✨Prepare for Negotiation Scenarios
Negotiating contracts is a key part of this role. Practice discussing your negotiation strategies and outcomes from past experiences. Be ready to role-play a negotiation scenario during the interview to showcase your skills.
