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- Tasks: Manage night shifts, ensuring guest safety and exceptional service.
- Company: The Megaro Hotel is a unique 5-star boutique hotel in Kings Cross.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Join a quirky team and create unforgettable experiences for guests.
- Qualifications: Experience in hospitality preferred; strong communication and organisational skills required.
- Other info: Flexible hours and a chance to work in a creatively inspiring setting.
The predicted salary is between 24000 - 36000 £ per year.
NightHotel Receptionist – 5* Boutique Hotel
Kings Cross
Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists.
We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role.
The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible.
The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service.
The role reports directly to the Night Managers and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key.
The Night Receptionist will:
- Possess comprehensive knowledge of the company PMS system, Rezlynx.
- Possess excellent presentation and interpersonal skills.
- Skilled in checking arrivals lists, credit limit reporting and cash handling.
- Knowledge of standard PC packages and computerized reservations systems.
- Proficient in handling general clerical and administrative tasks.
- Be flexible, will have great attention to detail.
- possess the ability to work independently.
- Excellent command in English, both in oral and written.
- be extremely knowledgeable in regards to the company services, standards & products.
- commercially and financially astute.
- provide exceptional customer service and unforgettable experience.
If you are looking for a vibrant, quirky operation, no need to look any further.
Apply today and begin a new adventure with us.
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Night Hotel Receptionist – 5* Boutique Hotel employer: The Megaro Official
Contact Detail:
The Megaro Official Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Hotel Receptionist – 5* Boutique Hotel
✨Tip Number 1
Familiarise yourself with the Rezlynx PMS system, even if you haven't used it before. You can find online tutorials or forums that discuss its features and functionalities, which will help you feel more confident during the interview.
✨Tip Number 2
Research The Megaro Hotel and its unique offerings. Understanding their style, values, and customer service standards will allow you to tailor your responses in the interview and demonstrate your passion for the role.
✨Tip Number 3
Prepare examples of how you've handled emergency situations or difficult guests in the past. This will showcase your ability to remain calm under pressure and your commitment to providing exceptional customer service.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews with friends or family. Focus on articulating your thoughts clearly and confidently, as strong communication is key for this role.
We think you need these skills to ace Night Hotel Receptionist – 5* Boutique Hotel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hotel reception roles. Emphasise any familiarity with PMS systems like Rezlynx, even if it's not a must for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for 5-star service and your ability to handle emergency situations. Mention your communication skills and how you can contribute to the hotel's unique atmosphere.
Highlight Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in previous roles. This is crucial for a Night Hotel Receptionist position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at The Megaro Official
✨Showcase Your Customer Service Skills
As a Night Hotel Receptionist, exceptional customer service is key. Prepare examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your passion for providing a 5-star experience.
✨Familiarise Yourself with Rezlynx
While experience with Rezlynx isn't mandatory, having a basic understanding of the system can set you apart. Research its features and functionalities so you can discuss how you'd adapt to using it during the interview.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you handle urgent situations and ensure that all team members are kept informed. Use clear and concise language when answering questions.
✨Dress to Impress
First impressions matter, especially in a luxury environment. Dress smartly and professionally for your interview to reflect the high standards of the 5* boutique hotel. This shows that you understand the importance of presentation.
