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For Companies At a Glance
- Tasks: Manage check-ins, check-outs, and guest reservations with a smile.
- Company: Join the vibrant California Hotel, a unique Art Deco bed & breakfast in Kings Cross.
- Benefits: Enjoy a dynamic work environment and the chance to grow in hospitality.
- Why this job: Be part of a quirky team that values customer service and guest experiences.
- Qualifications: Passion for hospitality, great communication skills, and a can-do attitude are essential.
- Other info: Flexible working hours and a fun atmosphere await you!
The predicted salary is between 24000 - 36000 £ per year.
Hotel Receptionist – California Hotel 3*
Kings Cross
Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace.
We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position.
The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible.
The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills.
The Hotel Receptionist will:
- ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level.
- have great attention to details.
- have great communications skills.
- have excellent command of English, both verbal and written.
- be extremely knowledgeable in regards to the company services, standards & products.
- flexible on working hrs and duties.
- have a great eye for details and will maintain guests’ record up to date at all time.
- provide exceptional customer service and unforgettable experience.
If you are looking for a vibrant, quirky operation, no need to look any further.
Apply today and begin a new adventure with us.
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Hotel Receptionist – California Hotel 3* employer: The Megaro Official
Contact Detail:
The Megaro Official Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist – California Hotel 3*
✨Tip Number 1
Familiarise yourself with the Rezlynx PMS system, even if you haven't used it before. Understanding how this software works can give you an edge during the interview, as it shows your willingness to learn and adapt quickly.
✨Tip Number 2
Brush up on your customer service skills by reflecting on past experiences where you provided exceptional service. Be ready to share specific examples that highlight your ability to handle guest inquiries and resolve issues efficiently.
✨Tip Number 3
Research the California Hotel and its unique offerings. Knowing about their Art Deco style and vibrant bar can help you connect with the team during your interview, showing that you're genuinely interested in being part of their family.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks simultaneously. The role requires excellent attention to detail, so think of ways you've successfully juggled responsibilities in a fast-paced environment.
We think you need these skills to ace Hotel Receptionist – California Hotel 3*
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles as a receptionist or in similar positions, and mention familiarity with PMS systems like Rezlynx if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the hotel industry. Mention specific examples of how you've provided exceptional service in past roles to demonstrate your suitability for the position.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples of how you've effectively communicated with guests or team members in previous jobs. This could include handling inquiries, resolving issues, or managing bookings.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Hotel Receptionist.
How to prepare for a job interview at The Megaro Official
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent customer service in previous roles.
✨Familiarise Yourself with Rezlynx
While experience with Rezlynx isn't a must, having a basic understanding of the system can set you apart. Consider researching its features and functionalities so you can discuss how you would adapt to using it effectively.
✨Demonstrate Your Communication Skills
Since the role requires superb communication skills, prepare to showcase your ability to interact clearly and professionally. You might want to practice answering common interview questions out loud to ensure you convey your thoughts effectively.
✨Highlight Your Attention to Detail
The job description emphasises great attention to detail. Be ready to provide examples from your past experiences where your meticulous nature helped improve guest satisfaction or streamline operations.
