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- Tasks: Manage check-ins, reservations, and provide exceptional customer service to guests.
- Company: The Gyle Hotel, a unique 4-star boutique hotel in Camden.
- Benefits: Join a vibrant team in a stylish environment with growth opportunities.
- Why this job: Be part of a high-end operation and create unforgettable guest experiences.
- Qualifications: Experience with Rezlynx PMS and a passion for 5-star service.
- Other info: Flexible working hours and a focus on communication and organisation.
The predicted salary is between 24000 - 36000 £ per year.
The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guests to Argyle Square and this beautifully unique, cosy and personalised travel experience.
The Gyle possesses 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system).
The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey.
The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key.
The Hotel Receptionist will:
- ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level
- be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates
- be extremely knowledgeable in regards to the company services, standards & products
- be commercially and financially astute
- be flexible on working hours and duties
- have a great eye for details and will maintain guests’ records up to date at all times
- provide exceptional customer service and unforgettable experience
If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Hotel Receptionist - 4* Boutique Hotel employer: The Megaro Official
Contact Detail:
The Megaro Official Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - 4* Boutique Hotel
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with The Gyle's unique features and services. This way, when you chat with the hiring team, you can show off your knowledge and passion for the place.
✨Tip Number 2
Practice your communication skills! As a Hotel Receptionist, you'll need to be on top of your game when it comes to guest interactions. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills! Think about examples from your past experiences where you managed multiple tasks efficiently. This will help you stand out as someone who can handle the fast-paced environment at The Gyle.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our vibrant team at The Gyle Hotel.
We think you need these skills to ace Hotel Receptionist - 4* Boutique Hotel
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and creating unforgettable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience, especially with Rezlynx or similar PMS systems. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your previous roles and achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – attention to detail is key in our line of work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our vibrant team at The Gyle Hotel!
How to prepare for a job interview at The Megaro Official
✨Know Your Stuff
Familiarise yourself with The Gyle Hotel's unique features and services. Understand the local area, especially Camden, and be ready to share your insights during the interview. This shows your passion for the role and the hotel.
✨Master the PMS
Since experience with Rezlynx is essential, make sure you brush up on your skills with this PMS system. If you have any specific examples of how you've used it in past roles, be prepared to discuss them. This will demonstrate your capability and confidence.
✨Showcase Your Communication Skills
As a Hotel Receptionist, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully handled guest inquiries or complaints to illustrate your skills.
✨Dress to Impress
First impressions matter, especially in a hospitality setting. Dress smartly and presentably for your interview. This not only reflects your professionalism but also aligns with the high standards of service expected at The Gyle Hotel.
