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For Companies At a Glance
- Tasks: Manage check-ins, handle reservations, and deliver top-notch customer service.
- Company: Prestigious hotel in London with a focus on guest experience.
- Benefits: Gain valuable experience in hospitality and enhance your communication skills.
- Why this job: Join a dynamic team and make every guest's stay unforgettable.
- Qualifications: Strong organisation and communication skills; flexibility is key.
- Other info: Temporary position with potential for future opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A prestigious hotel in London is seeking an experienced Hotel Receptionist for a temporary maternity cover position. The ideal candidate will manage check-ins and check-outs, handle reservations, and provide exceptional customer service.
Strong organization and communication skills are essential, along with a good command of English. The role requires flexibility in working hours and duties, ensuring a smooth guest experience. Experience with Rezlynx (PMS) is a plus but not essential.
Guest Experience Lead - Hotel Front Desk (Maternity Cover, Temp) in City of London employer: The Megaro Hotel
Contact Detail:
The Megaro Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Hotel Front Desk (Maternity Cover, Temp) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Lead role. You never know who might have the inside scoop on temporary positions.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your skills in managing check-ins and providing top-notch customer service. A confident and engaging introduction can make all the difference.
✨Tip Number 3
Stay flexible! Since this is a temporary position, being open to various shifts and duties will make you a more attractive candidate. Show that you're adaptable and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Guest Experience Lead - Hotel Front Desk (Maternity Cover, Temp) in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in providing exceptional customer service. We want to see how you've gone above and beyond for guests in the past!
Be Organised and Clear: Since strong organisation skills are key for this role, structure your application clearly. Use bullet points or headings to make it easy for us to see your relevant experience and skills at a glance.
Flexibility is Key: Mention your flexibility in working hours and duties. This shows us that you're ready to adapt to the dynamic environment of a hotel front desk, which is super important for ensuring a smooth guest experience.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get back to you quickly!
How to prepare for a job interview at The Megaro Hotel
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Common Interview Questions
Anticipate questions related to check-in/check-out processes, handling reservations, and dealing with difficult guests. Practising your responses will help you feel more confident and articulate during the interview.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight your willingness to adapt to different shifts and duties, as this will show that you’re a team player who can contribute to a smooth guest experience.
