At a Glance
- Tasks: Monitor security, assist guests, and manage reception duties during night shifts.
- Company: Join the vibrant California Hotel, known for its unique Art Deco style.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Flexible hours with a fun, energetic atmosphere.
- Why this job: Be part of a quirky team and create unforgettable guest experiences.
- Qualifications: Customer service passion, strong communication skills, and attention to detail.
The predicted salary is between 21150 - 25850 £ per year.
Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace.
We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible.
The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key.
The Night Receptionist will:
- Possess comprehensive knowledge of the company PMS system, Rezlynx.
- Possess excellent presentation and interpersonal skills.
- Skilled in checking arrivals lists, credit limit reporting and cash handling.
- Knowledge of standard PC packages and computerized reservations systems.
- Proficient in handling general clerical and administrative tasks.
- Be flexible, will have great attention to detail.
- Possess the ability to work independently.
- Excellent command in English, both in oral and written.
- Be extremely knowledgeable in regard to the company services, standards & products.
- Commercially and financially astute.
- Provide exceptional customer service and unforgettable experience.
If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Night Hotel Receptionist – California Hotel 3* in London employer: The Megaro Collection
At Derbyshire House, we pride ourselves on being a leading venue for events in Kings Cross St Pancras, London, offering a vibrant work culture that values teamwork and exceptional service. As a Floor Supervisor – Events, you will benefit from ongoing training and development opportunities, ensuring your growth within a supportive environment that encourages creativity and innovation. Join us to be part of a dynamic team dedicated to delivering memorable experiences in one of the most versatile event spaces in the area.
StudySmarter Expert Advice🤫
We think this is how you could land Night Hotel Receptionist – California Hotel 3* in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Megaro Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Megaro Collection
Don't be shy about reaching out to The Megaro Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Hotel Receptionist – California Hotel 3* in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Megaro Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Megaro Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
