At a Glance
- Tasks: Oversee hotel operations overnight, ensuring everything is balanced and ready for the day.
- Company: Join a brand-new hotel at the vibrant Etihad Campus in Manchester.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Dynamic environment with opportunities for career growth and personal development.
- Why this job: Be part of an exciting pre-opening team and shape exceptional guest experiences.
- Qualifications: Experience in fast-paced hotel operations and strong attention to detail.
The predicted salary is between 30056 - 30056 £ per year.
At the Medlock, first impressions matter-but it's the work done overnight that makes them possible. As a Night Auditor, you'll quietly take care of the hotel while the world sleeps, ensuring everything is balanced, organised and ready for a new day. This role is about more than numbers-it's about trust, consistency and calm attention to detail. Working independently through the night, you'll oversee end-of-day procedures, complete reports and audits accurately, and act as the first point of contact for guests. From managing late arrivals and early departures to responding thoughtfully to guest needs, your presence helps maintain a safe, seamless and welcoming environment.
This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena.
What you'll be doing:
- You'll take ownership of the hotel overnight, working independently with confidence, consistency and strong attention to detail.
- While the hotel rests, you'll complete end-of-day audits and reports, ensure systems are balanced and accurate, and prepare everything for a smooth transition into the morning operation.
- Acting as the main point of contact throughout the night, you'll support late arrivals, early departures and guest enquiries with a calm, professional approach-always reassuring, always present.
- You'll follow all safety, security and operational procedures, maintaining awareness of the hotel at all times and responding appropriately to anything unexpected.
- You'll be a quiet ambassador for The Medlock, bringing our brand to life through your reliability, discretion and the high standards you uphold-often behind the scenes, but essential to the guest experience.
About you:
- Warm, welcoming and naturally genuine in the way you care for guests and colleagues.
- Confident under pressure, with a steady presence and a touch of individuality that makes you memorable.
- An effective communicator, grounded and connected to the city you're helping shape.
- Experienced in a fast-paced hotel operation, ideally within a premium, lifestyle or high energy environment.
What's in it for you?
- Join the pre-opening team for a high-profile launch within one of Manchester's most exciting developments.
- Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one.
- Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group - benefitting from strong support while retaining local ownership and autonomy within the wider hotel team.
- In addition to competitive rates of pay, we also offer exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just 30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
If you excel in a dynamic environment and have a keen eye for detail, we'd love to hear from you. Ready to be a part of history? Apply now and take your hospitality career to the next level.
Night Auditor - Medlock - Manchester employer: The Medlock
At The Medlock, we pride ourselves on creating a warm and engaging work environment where every team member is valued. As part of our pre-opening team, you'll enjoy competitive pay, exclusive discounts, and a strong focus on employee wellbeing, all while contributing to a vibrant new hotel at the heart of Manchester's Etihad Campus. With opportunities for personal growth and a supportive culture, this is more than just a job; it's a chance to be part of something truly special in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor - Medlock - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Medlock. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Medlock
Don't be shy about reaching out to The Medlock directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Auditor - Medlock - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Medlock and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Medlock
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
