At a Glance
- Tasks: Lead the housekeeping team to create a welcoming and organised environment for guests.
- Company: Join The Medlock, a brand-new hotel at the vibrant Etihad Campus in Manchester.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Be part of an exciting hotel launch and make a real impact on guest experiences.
- Qualifications: Experience in fast-paced housekeeping and a passion for team development.
The predicted salary is between 22000 - 26000 £ per year.
At The Medlock, every detail matters - the fresh feel of a perfectly prepared room, the care behind the scenes, and the quiet confidence of a team who take pride in creating memorable stays. We're looking for a Housekeeping Supervisor who brings that same mindset: someone who leads with warmth, supports with consistency, and understands that great hospitality is reflected in every space we present.
This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena.
What you'll be doing:
- Supporting the Housekeeping Manager, you'll help lead the housekeeping team, creating a calm, organised environment where standards are clear and consistently delivered.
- You'll ensure every room and public space is prepared with care, so guests feel comfortable, welcomed and well looked after throughout their stay.
- You'll champion Medlock's brand standards, encouraging a culture of pride, attention to detail and teamwork - bringing structure and consistency to a team that delivers exceptional results behind the scenes.
- As a Housekeeping Supervisor, you'll play a key role in maintaining presentation across the hotel, ensuring every space reflects our high standards - bringing a sense of care, quality and quiet excellence to every guest experience.
About you:
- Approachable, supportive and genuine in the way you work with colleagues, taking pride in creating spaces guests feel comfortable in.
- Calm and reliable under pressure, with a steady, hands-on approach and an eye for detail.
- Passionate about supporting and developing your team, building strong relationships and a positive working environment.
- A clear communicator and team player, collaborative in your approach and well connected to the pace of a busy hotel.
- Experienced in a fast-paced housekeeping operation, ideally within a premium or high-energy environment.
What's in it for you?
- Join the pre-opening team for a high-profile launch within one of Manchester's most exciting developments.
- Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one.
- Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group - benefitting from strong support while retaining local ownership and autonomy within the wider hotel team.
- In addition to competitive rates of pay, we also offer exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just 30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
If you excel in a dynamic environment and have a keen eye for detail, we'd love to hear from you. Ready to be a part of history? Apply now and take your hospitality career to the next level.
Our anticipated start date for this role is 6th July 2026. We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Housekeeping Supervisor - The Medlock - Manchester employer: The Medlock
At The Medlock, a Radisson Blu hotel in the vibrant Etihad Campus of Manchester, we pride ourselves on creating a warm and welcoming environment for both guests and staff. As part of our pre-opening team, you'll enjoy competitive pay, exclusive discounts, and a supportive work culture that prioritises employee wellbeing and growth. Join us in shaping an exceptional hospitality experience while being part of a dynamic team at one of the city's most exciting developments.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - The Medlock - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Medlock. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Medlock
Don't be shy about reaching out to The Medlock directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor - The Medlock - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Medlock and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Medlock
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
