Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a world-class hotel and ensure an exceptional guest experience.
- Company: Join Valor Hospitality at the iconic Etihad Campus, home to Manchester City Football Club.
- Benefits: Be part of a dynamic environment with opportunities for growth and collaboration.
- Why this job: Shape a unique hospitality experience in a vibrant sports and entertainment hub.
- Qualifications: Proven hotel leadership experience and strong commercial acumen required.
- Other info: This role offers a chance to make history in a prestigious location.
The predicted salary is between 43200 - 72000 £ per year.
An extraordinary opportunity to lead a world-class hotel at the heart of Manchester's Etihad Campus, home to Manchester City Football Club. This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.
The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer.
We are seeking an exceptional General Manager who can bring this vision to life, seamlessly linking the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This role demands a leader who can cultivate strong partnerships, lead a dynamic team, and deliver an unparalleled guest experience that blends the best of Manchester City Football Club, Radisson Hotel Group, and Valor Hospitality brand excellence. A key partnership will be with the Etihad Campus's food & beverage operations team who will oversee food & beverage delivery within the hotel. This partnership will be essential to ensure a seamless experience for guests and visitors to the campus and the hotel.
Why This Role?
- Be part of something iconic - oversee the launch and operations of a high-profile hotel within Manchester's most exciting destination.
- Work alongside global leaders - engage with Manchester City Football Club, Valor Hospitality, and key stakeholders to create a hospitality experience like no other.
- Lead and inspire - build a high-performing team that delivers excellence in service, operations, and commercial success.
- Shape the guest experience - combine world-class hospitality, sports culture, and luxury accommodation into a seamless experience for guests, fans, and corporate visitors alike.
What We're Looking For:
- Proven hotel leadership experience - ideally in branded hotels, large properties, or entertainment destinations.
- Pre-opening and operational expertise - experience in launching or repositioning hotels is essential.
- Strong commercial acumen - ability to drive revenue, optimise occupancy, and deliver profitability.
- Stakeholder management skills - comfortable collaborating with multiple business units, including sports, events, and corporate teams.
- Passion for excellence - an inspiring leader who thrives on delivering world-class guest experiences whilst developing and leading large teams.
This isn’t just another General Manager role - it’s a chance to lead an exceptional hotel seamlessly connected to the Etihad Campus, whilst reflecting the energy and prestige of this world-renowned sports and entertainment destination.
Ready to be part of history? Apply now and take your hospitality career to the next level!
Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
General Manager - Manchester employer: The Medlock
Contact Detail:
The Medlock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Manchester
✨Tip Number 1
Familiarise yourself with the Etihad Campus and its offerings. Understanding the unique blend of sports, entertainment, and hospitality will help you articulate how you can enhance the guest experience in your interview.
✨Tip Number 2
Network with professionals in the hospitality and sports industries. Attend events or engage on platforms like LinkedIn to connect with individuals who have insights into the role and the organisations involved.
✨Tip Number 3
Research the latest trends in hotel management and guest experience, particularly in high-profile venues. Being knowledgeable about current industry standards will demonstrate your commitment to excellence.
✨Tip Number 4
Prepare to discuss your leadership style and how you plan to build a high-performing team. Highlighting your experience in team development and stakeholder management will be crucial in showcasing your fit for this role.
We think you need these skills to ace General Manager - Manchester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a General Manager at a high-profile hotel. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Leadership Experience: Emphasise your proven hotel leadership experience in your CV and cover letter. Provide specific examples of how you've successfully led teams, managed operations, and delivered exceptional guest experiences in previous roles.
Showcase Commercial Acumen: Demonstrate your strong commercial acumen by including metrics or achievements that showcase your ability to drive revenue and optimise occupancy. This could include successful marketing strategies or operational improvements you've implemented.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only reflects your passion for hospitality but also connects your skills and experiences to the unique aspects of the Etihad Campus and the vision for the new hotel. Make it personal and engaging.
How to prepare for a job interview at The Medlock
✨Research the Etihad Campus
Before your interview, make sure to familiarise yourself with the Etihad Campus and its vision. Understand how the hotel fits into this dynamic environment and be ready to discuss how you can enhance the guest experience by linking the hotel with the wider campus.
✨Showcase Your Leadership Experience
Prepare to share specific examples of your previous hotel leadership roles, particularly in branded hotels or large properties. Highlight your experience in building high-performing teams and delivering exceptional service, as this is crucial for the General Manager position.
✨Demonstrate Commercial Acumen
Be ready to discuss your strategies for driving revenue and optimising occupancy. Share any successful initiatives you've implemented in the past that have led to increased profitability, as this will show your understanding of the commercial aspects of hotel management.
✨Emphasise Stakeholder Management Skills
Since collaboration with various business units is key, prepare to talk about your experience working with different stakeholders. Provide examples of how you've successfully managed relationships in previous roles, especially in environments involving sports, events, or corporate teams.