Night Cleaner - Medlock in Manchester

At Medlock, first impressions matter—but it’s the work done overnight that makes them possible. As a Night Cleaner, you'll be the calm, reassuring presence that keeps the hotel running while the city sleeps. From helping with welcoming late arrivals and supporting guests throughout the night to preparing the hotel for a brand-new day, you'll play an essential role in creating a seamless experience around the clock.

This role is about more than keeping things clean—it's about care, consistency and quiet attention to detail. You'll take pride in working independently through the night, ensuring our public spaces are immaculate, safe and ready to welcome guests by morning. From lobbies and lounges to corridors and guest facilities, you'll deep clean, refresh and maintain the areas that shape those all-important first impressions.

Alongside caring for our public spaces, you'll support the overnight operation by responding to guest requests, carrying out regular security and safety checks, assisting with luggage when needed, setting up meeting rooms and public areas for the day ahead, and helping to ensure the hotel remains secure, well-presented and running smoothly throughout the night.

Your behind-the-scenes contribution sets the tone for everything that follows. By combining exceptional standards with a genuine willingness to help, you'll ensure every guest enjoys a warm welcome, a peaceful stay and the confidence that someone is always there when they need them.

This brand-new 401-key hotel, opening at the heart of Manchester’s Etihad Campus, home to Manchester City Football Club, is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.

What you'll be doing:

• You’ll take ownership of your allocated areas, carrying out both routine and deep cleaning overnight with care, consistency and strong attention to detail.
• While the hotel rests, you’ll work calmly and efficiently to ensure all public spaces are clean, refreshed and ready for the day ahead—meeting, and often exceeding, our standards.
• Working independently through the night while supporting the wider team, you'll bring a dependable, positive approach, stepping in wherever needed to keep the hotel running smoothly.
• You'll follow all safety, hygiene and security procedures, carrying out regular Fire Walks, handling equipment responsibly and helping to ensure the hotel remains safe, secure and well-presented throughout the night.
• No two nights are ever the same. You'll balance scheduled cleaning and porter duties with unexpected guest requests and operational priorities, staying organised, proactive and one step ahead.
• You’ll be a quiet ambassador for The Medlock, bringing our brand to life through the care you take, the details you perfect and the standards you uphold—often behind the scenes, but never without impact.

Our hotel never stops, and neither does the care behind it. We operate 365 days a year, with night shift patterns designed to reflect the rhythm of the business. Specific hours and working patterns can be discussed at interview.

About you:

• Warm, welcoming and naturally genuine in the way you care for guests and colleagues.
• Confident under pressure, with a steady presence and a touch of individuality that makes you memorable.
• An effective communicator, grounded and connected to the city you’re helping shape.
• Experienced in a fast‑paced hotel operation, ideally within a premium, lifestyle or high‑energy environment.

What's in it for you?

• Join the pre-opening team for a high-profile launch within one of Manchester’s most exciting developments.
• Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one.
• Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team.
• In addition to competitive rates of pay, we also offer exclusive discounts for you, your friends and family.
• Valor team member rates at our UK hotels, with rooms from just £30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.
• Caring for your health and wellbeing, both in and outside of work.
• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

If you excel in a dynamic environment and have a keen eye for detail, we'd love to hear from you. Ready to be a part of history? Apply now and take your hospitality career to the next level.

We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.