At a Glance
- Tasks: Lead the housekeeping team to create a welcoming and organised environment for guests.
- Company: Join The Medlock, a brand-new hotel at the vibrant Etihad Campus in Manchester.
- Benefits: Enjoy competitive pay, a fun team atmosphere, and opportunities for personal growth.
- Other info: Dynamic work environment with strong support from industry leaders.
- Why this job: Be part of an exciting hospitality evolution and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping and a passion for teamwork and attention to detail.
The predicted salary is between 20700 - 25300 £ per year.
At The Medlock, every detail matters — the fresh feel of a perfectly prepared room, the care behind the scenes, and the quiet confidence of a team who take pride in creating memorable stays. We’re looking for a Housekeeping Supervisor who brings that same mindset: someone who leads with warmth, supports with consistency, and understands that great hospitality is reflected in every space we present.
This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
The new hotel sits at the heart of a vibrant and evolving Etihad Campus — an exceptional place for guests, teams, partners and fans to rest, reset and immerse themselves in everything the campus has to offer. We've opened our doors soon and we're building a team that's as warm, grounded and full of personality as the city we call home.
What you'll be doing:
- Supporting the Housekeeping Manager, you’ll help lead the housekeeping team, creating a calm, organised environment where standards are clear and consistently delivered.
- You’ll ensure every room and public space is prepared with care, so guests feel comfortable, welcomed and well looked after throughout their stay.
- You’ll champion Medlock’s brand standards, encouraging a culture of pride, attention to detail and teamwork—bringing structure and consistency to a team that delivers exceptional results behind the scenes.
- As a Housekeeping Supervisor, you’ll play a key role in maintaining presentation across the hotel, ensuring every space reflects our high standards—bringing a sense of care, quality and quiet excellence to every guest experience.
About you:
- Approachable, supportive and genuine in the way you work with colleagues, taking pride in creating spaces guests feel comfortable in.
- Calm and reliable under pressure, with a steady, hands-on approach and an eye for detail.
- Passionate about supporting and developing your team, building strong relationships and a positive working environment.
- A clear communicator and team player, collaborative in your approach and well connected to the pace of a busy hotel.
- Experienced in a fast-paced housekeeping operation, ideally within a premium or high-energy environment.
Join the team within one of Manchester’s most exciting developments
- Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one.
- Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team.
What's in it for you?
Look at some of the Rewards and Benefits available at Valor.
Fancy Joining Our Team?
We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds. Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview. If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at belonging@valoreurope.com. Please note that employment is subject to proof of eligibility to work in the UK.
Housekeeping Supervisor in Manchester employer: The Medlock, a Radisson Blu hotel
At The Medlock, we pride ourselves on creating a warm and engaging work environment that reflects the vibrant spirit of Manchester. As a Guest Services Manager, you'll not only be part of an exciting pre-opening team but also enjoy competitive pay, exclusive discounts, and a strong focus on employee wellbeing and growth. Join us in setting a new standard for hospitality while being supported by industry leaders in a dynamic and evolving location.
Contact Details:
The Medlock, a Radisson Blu hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Medlock, a Radisson Blu hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Medlock, a Radisson Blu hotel
Don't be shy about reaching out to The Medlock, a Radisson Blu hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Medlock, a Radisson Blu hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Medlock, a Radisson Blu hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
