At a Glance
- Tasks: Coordinate care for Private Health Insurance patients and manage clinic reception activities.
- Company: The Medical Skin Clinic, a leading private dermatology clinic in Newmarket.
- Benefits: Flexible hours, potential for full-time role, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic, patient-focused setting.
- Why this job: Join a patient-first clinic and make a difference in healthcare experiences.
- Qualifications: Experience in healthcare and dealing with Private Health Insurance patients required.
The predicted salary is between 24000 - 30000 € per year.
The Medical Skin Clinic is a private dermatology clinic located in Newmarket, Suffolk, renowned for its patient-first approach and diverse range of medical services. As a CQC-registered provider, the clinic offers exceptional care through private dermatology clinic, minor surgeries, and extends its services to menopause health and health assessments. Their multidisciplinary team of experienced doctors and healthcare professionals are dedicated to providing accessible, personalized treatment in a welcoming environment. The Medical Skin Clinic ensures flexible scheduling, transparent pricing, and a seamless patient experience from initial consultation to follow-up care.
This is a contract, on-site role located in Newmarket for a Medical Secretary to manage our Private Health Insurance patients. The Private Health Insurance Administrator will be primarily responsible for co-ordinating care of patients referred by Private Health Insurers, but will also engage in general reception activities for the clinic. Day to day tasks include:
- Coding and billing via Healthcode
- Greeting patients
- Managing appointment scheduling
- Handling inbound and outbound phone calls
- Maintaining medical office records
- Ensuring the waiting area operates smoothly
The individual will also assist with communication between patients and healthcare providers, insurance companies, provide information about services, and ensure a positive patient experience. The contract is currently for a sub-contractor for 4 hours per week, based on-site in Newmarket but could translate into a full-time role for the right person.
Qualifications (Essential - please only register your interest if all apply):
- Previous experience in a healthcare setting
- Experience dealing with Private Health Insurance Patients/Companies
- Ideally a proficiency using Healthcode
- Experience in appointment scheduling and managing calendars
- Proficiency in phone etiquette and strong interpersonal communication skills
- Understanding of receptionist duties and a patient-centered approach
- Knowledge of medical terminology and familiarity with medical office procedures
- Excellent organisational skills and attention to detail
- Ability to work effectively in a fast-paced, patient-focused environment
- Understanding of Data Protection, GDPR and overarching CQC regulations
Medical Sectretary for Private Health Insurance in Suffolk employer: The Medical Skin Clinic
The Medical Skin Clinic is an exceptional employer, offering a supportive and patient-focused work environment in the heart of Newmarket, Suffolk. With a commitment to employee growth, flexible scheduling, and a collaborative team of healthcare professionals, staff can thrive while making a meaningful impact on patients' lives. The clinic's dedication to transparency and quality care ensures that employees are part of a respected organisation that values their contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Sectretary for Private Health Insurance in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at The Medical Skin Clinic. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for that interview! Research the clinic's services and patient-first approach. We want you to show how your experience with private health insurance patients aligns perfectly with their values.
✨Tip Number 3
Practice your phone etiquette! Since you'll be handling inbound and outbound calls, we suggest rehearsing common scenarios. This will help you feel confident and ready to impress during any phone interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at The Medical Skin Clinic right from the start.
We think you need these skills to ace Medical Sectretary for Private Health Insurance in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your experience in healthcare settings and any specific work with Private Health Insurance patients. We want to see how your skills match what we're looking for!
Show Off Your Skills:In your cover letter, don’t just list your qualifications—show us how you’ve used them! Talk about your experience with appointment scheduling, coding, and billing via Healthcode. We love a good story that showcases your skills in action.
Be Personable:Since this role involves a lot of patient interaction, let your personality shine through! Use a friendly tone in your application to reflect your strong interpersonal communication skills. We’re all about creating a welcoming environment for our patients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The Medical Skin Clinic!
How to prepare for a job interview at The Medical Skin Clinic
✨Know Your Stuff
Make sure you brush up on your knowledge of medical terminology and the specific duties of a Medical Secretary. Familiarise yourself with the role's requirements, especially around private health insurance and Healthcode, so you can confidently discuss your relevant experience.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of patient interaction, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully managed patient queries or resolved issues, as this will show your ability to create a positive patient experience.
✨Organisational Skills are Key
Highlight your organisational abilities during the interview. Discuss how you manage appointment scheduling and maintain records efficiently. You might even want to share a specific instance where your attention to detail made a difference in a busy healthcare setting.
✨Understand the Patient-Centric Approach
The Medical Skin Clinic prides itself on a patient-first approach, so be ready to talk about how you prioritise patient care. Share your thoughts on what makes a great patient experience and how you would contribute to maintaining that standard in the clinic.
