At a Glance
- Tasks: Coordinate care for Private Health Insurance patients and manage clinic reception activities.
- Company: The Medical Skin Clinic, a patient-first private dermatology clinic in Newmarket.
- Benefits: Flexible scheduling, potential for full-time role, and a supportive team environment.
- Other info: Opportunity for growth in a fast-paced, patient-focused environment.
- Why this job: Join a dedicated team and make a positive impact on patient experiences.
- Qualifications: Experience in healthcare and dealing with Private Health Insurance patients required.
The predicted salary is between 24000 - 30000 € per year.
The Medical Skin Clinic is a private dermatology clinic located in Newmarket, Suffolk, renowned for its patient-first approach and diverse range of medical services. As a CQC-registered provider, the clinic offers exceptional care through private dermatology clinic, minor surgeries, and extends its services to menopause health and health assessments. Their multidisciplinary team of experienced doctors and healthcare professionals are dedicated to providing accessible, personalized treatment in a welcoming environment. The Medical Skin Clinic ensures flexible scheduling, transparent pricing, and a seamless patient experience from initial consultation to follow-up care.
This is a contract, on-site role located in Newmarket for a Medical Secretary to manage our Private Health Insurance patients. The Private Health Insurance Administrator will be primarily responsible for co-ordinating care of patients referred by Private Health Insurers, but will also engage in general reception activities for the clinic. Day to day tasks include:
- Coding and billing via Healthcode
- Greeting patients
- Managing appointment scheduling
- Handling inbound and outbound phone calls
- Maintaining medical office records
- Ensuring the waiting area operates smoothly
- Assisting with communication between patients and healthcare providers
- Providing information about services
- Ensuring a positive patient experience
The contract is currently for a sub-contractor for 4 hours per week, based on-site in Newmarket but could translate into a full-time role for the right person.
Qualifications (Essential - please only register your interest if all apply):
- Previous experience in a healthcare setting
- Experience dealing with Private Health Insurance Patients/Companies
- Ideally a proficiency using Healthcode
- Experience in appointment scheduling and managing calendars
- Proficiency in phone etiquette and strong interpersonal communication skills
- Understanding of receptionist duties and a patient-centered approach
- Knowledge of medical terminology and familiarity with medical office procedures
- Excellent organisational skills and attention to detail
- Ability to work effectively in a fast-paced, patient-focused environment
- Understanding of Data Protection, GDPR and overarching CQC regulations
Medical Sectretary for Private Health Insurance in Newmarket employer: The Medical Skin Clinic
The Medical Skin Clinic is an exceptional employer, offering a supportive and patient-focused work environment in the heart of Newmarket, Suffolk. With a commitment to employee growth and flexible scheduling, staff are encouraged to develop their skills while contributing to a multidisciplinary team dedicated to delivering outstanding care. The clinic's emphasis on transparency and a seamless patient experience makes it a rewarding place for those looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Sectretary for Private Health Insurance in Newmarket
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who might know about openings at The Medical Skin Clinic. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of private health insurance and medical terminology. We want you to shine when discussing how you can enhance the patient experience at the clinic!
✨Tip Number 3
Showcase your organisational skills! During the interview, share examples of how you've managed busy schedules or handled multiple tasks in a healthcare setting. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Medical Skin Clinic.
We think you need these skills to ace Medical Sectretary for Private Health Insurance in Newmarket
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in healthcare and working with private health insurance. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at The Medical Skin Clinic and how you can contribute to our patient-first approach. Keep it friendly and professional!
Show Off Your Organisational Skills:Since the role involves managing appointments and medical records, make sure to mention any specific tools or methods you use to stay organised. We love a candidate who can keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Medical Skin Clinic
✨Know Your Stuff
Make sure you brush up on your knowledge of medical terminology and the specific duties of a Medical Secretary. Familiarise yourself with the role's requirements, especially around private health insurance and Healthcode, so you can confidently discuss your relevant experience.
✨Showcase Your People Skills
Since this role involves a lot of patient interaction, be prepared to demonstrate your strong interpersonal communication skills. Think of examples where you've successfully managed patient queries or resolved issues, as this will show your ability to create a positive patient experience.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to share specific instances where your attention to detail made a difference, whether in appointment scheduling or maintaining medical records. This will reassure them that you can handle the fast-paced environment of a clinic.
✨Understand the Bigger Picture
Familiarise yourself with the clinic's patient-first approach and their range of services. Being able to articulate how you align with their values and how you can contribute to their mission will set you apart from other candidates. It shows you're not just looking for any job, but that you're genuinely interested in being part of their team.
