At a Glance
- Tasks: Coordinate care for Private Health Insurance patients and manage clinic reception activities.
- Company: The Medical Skin Clinic, a leading private dermatology clinic in Newmarket.
- Benefits: Flexible hours, potential for full-time role, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic, patient-focused setting.
- Why this job: Join a dedicated team and make a difference in patient care while gaining valuable experience.
- Qualifications: Experience in healthcare and dealing with Private Health Insurance patients is essential.
The predicted salary is between 20000 - 25000 € per year.
The Medical Skin Clinic is a private dermatology clinic located in Newmarket, Suffolk, renowned for its patient-first approach and diverse range of medical services. As a CQC-registered provider, the clinic offers exceptional care through private dermatology clinic, minor surgeries, and extends its services to menopause health and health assessments. Their multidisciplinary team of experienced doctors and healthcare professionals are dedicated to providing accessible, personalized treatment in a welcoming environment. The Medical Skin Clinic ensures flexible scheduling, transparent pricing, and a seamless patient experience from initial consultation to follow-up care.
This is a contract, on-site role located in Newmarket for a Medical Secretary to manage our Private Health Insurance patients. The Private Health Insurance Administrator will be primarily responsible for co-ordinating care of patients referred by Private Health Insurers, but will also engage in general reception activities for the clinic. Day to day tasks include:
- Coding and billing via Healthcode
- Greeting patients
- Managing appointment scheduling
- Handling inbound and outbound phone calls
- Maintaining medical office records
- Ensuring the waiting area operates smoothly
The individual will also assist with communication between patients and healthcare providers, insurance companies, provide information about services, and ensure a positive patient experience. The contract is currently for a sub-contractor for 4 hours per week, based on-site in Newmarket but could translate into a full-time role for the right person.
Qualifications (Essential - please only register your interest if all apply):
- Previous experience in a healthcare setting
- Experience dealing with Private Health Insurance Patients/Companies
- Ideally a proficiency using Healthcode
- Experience in appointment scheduling and managing calendars
- Proficiency in phone etiquette and strong interpersonal communication skills
- Understanding of receptionist duties and a patient-centered approach
- Knowledge of medical terminology and familiarity with medical office procedures
- Excellent organisational skills and attention to detail
- Ability to work effectively in a fast-paced, patient-focused environment
- Understanding of Data Protection, GDPR and overarching CQC regulations
Locations
Medical Sectretary for Private Health Insurance in Newmarket, Suffolk employer: The Medical Skin Clinic
The Medical Skin Clinic is an exceptional employer, offering a supportive and patient-focused work environment in Newmarket, Suffolk. With a commitment to employee growth and flexible scheduling, staff are encouraged to develop their skills while contributing to a multidisciplinary team dedicated to high-quality care. The clinic's emphasis on transparency and seamless patient experiences makes it a rewarding place for those looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Sectretary for Private Health Insurance in Newmarket, Suffolk
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who might know about opportunities at The Medical Skin Clinic. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of private health insurance and medical terminology. We want you to shine when discussing how you can enhance the patient experience at the clinic!
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed appointment scheduling or handled patient records in the past. This will demonstrate your ability to keep things running smoothly at the clinic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Medical Sectretary for Private Health Insurance in Newmarket, Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your experience in healthcare settings and any specific work with Private Health Insurance patients. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working at The Medical Skin Clinic and how you can contribute to our patient-first approach. Keep it friendly and professional, just like us!
Show Off Your Skills:Don’t forget to mention your proficiency with Healthcode and your organisational skills. We love candidates who can manage appointment scheduling and keep things running smoothly, so make sure to showcase these abilities in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Medical Skin Clinic
✨Know Your Stuff
Make sure you brush up on your knowledge of private health insurance and the specific services offered by The Medical Skin Clinic. Familiarise yourself with common medical terminology and procedures, as well as the basics of coding and billing via Healthcode. This will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Experience
Prepare to discuss your previous experience in healthcare settings, especially any roles involving private health insurance patients. Be ready to share specific examples of how you've managed appointment scheduling, handled patient communications, or dealt with insurance companies. This will help demonstrate your suitability for the role.
✨Practice Your Phone Etiquette
Since you'll be handling inbound and outbound calls, practice your phone etiquette before the interview. Consider role-playing with a friend to simulate common scenarios you might encounter. This will help you feel more confident and articulate during the actual interview.
✨Emphasise Your Organisational Skills
Highlight your organisational skills and attention to detail during the interview. You might want to prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This is crucial for ensuring a smooth operation at the clinic and providing a positive patient experience.
