Litigation Assistant

Litigation Assistant

Leeds Full-Time 28800 - 43200 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Assist litigation solicitors and manage member complaints with empathy and professionalism.
  • Company: Join the Medical Protection Society, a leading not-for-profit protecting healthcare professionals worldwide.
  • Benefits: Enjoy flexible hybrid working, 25 days leave, private medical cover, and a generous pension scheme.
  • Why this job: Be part of a supportive culture that values inclusivity and offers career development opportunities.
  • Qualifications: Strong attention to detail, communication skills, and knowledge of litigation processes are essential.
  • Other info: We celebrate diversity and encourage all backgrounds to apply, even if you don't meet every requirement.

The predicted salary is between 28800 - 43200 £ per year.

Alongside a competitive salary, you will also receive:

  • Up to 10% discretionary annual bonus
  • Annual performance-related pay review
  • 11% pension contribution (3% from you, 8% from us; optional additional matched 3% contributions)
  • 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days)
  • Private Medical Cover
  • Career development and progression opportunities
  • A truly flexible hybrid-working arrangement
  • A culture that promotes inclusivity, wellbeing and rewards hard work
  • Salary Sacrifice scheme
  • Healthcare cash plan
  • 6x salary death in service
  • A personal GP service enabling you to get a video consultation with a NHS-registered private GP
  • Employee Assistance Programme
  • A range of shopping discounts from major high-street retailers

Main Responsibilities:

  • Support the litigation solicitors to deliver fair treatment and outcomes for members and compliance with associated policies and standards set out by Council, its committees and delegated authorities
  • Manage informal complaints / expressions of dissatisfaction to achieve first touch resolution for our members
  • Using the most appropriate channel of communications, keep members regularly informed ensuring the advice and support reflects policy, relevant codes of practice, is technically accurate and with outcomes delivered in a professional and empathetic manner

The Ideal Candidate:

  • An understanding of the CPR and the litigation process
  • Awareness/knowledge of litigated clinical negligence claims
  • Strong attention to detail and focused on meeting deadlines
  • Excellent verbal/written communication and interpersonal skills
  • IT literate, with practical experience of using case management and telephone systems

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

About The Company:

How our Litigation team work: We offer a truly flexible hybrid working arrangement that is centred around our colleagues' work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can't beat being with your team in-person and our team tends to come on-site once or twice a week. However, we expect this can fluctuate throughout the year depending on our projects and current work.

Who We Are: Medical Protection Society (MPS) is the world's leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world. We are a not-for-profit organisation, meaning our Members' premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions. To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Members' best interests are at the core.

Litigation Assistant employer: The Medical Protection Society

At Medical Protection Society, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Our Litigation Assistants benefit from a flexible hybrid working arrangement, competitive salary packages, and numerous career development opportunities, all while contributing to the vital support of healthcare professionals worldwide.
T

Contact Detail:

The Medical Protection Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Litigation Assistant

✨Tip Number 1

Familiarise yourself with the Civil Procedure Rules (CPR) and the litigation process. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and your ability to hit the ground running.

✨Tip Number 2

Network with professionals in the legal field, especially those who work in litigation or clinical negligence. Attend relevant events or join online forums to gain insights and potentially get referrals that could lead to an interview.

✨Tip Number 3

Showcase your attention to detail by preparing questions about the role and the company during your interview. This not only highlights your diligence but also your genuine interest in ensuring fair treatment for members.

✨Tip Number 4

Research the Medical Protection Society and its values thoroughly. Being able to articulate how your personal values align with their mission can set you apart from other candidates and show that you're a great cultural fit.

We think you need these skills to ace Litigation Assistant

Understanding of the Civil Procedure Rules (CPR)
Knowledge of litigated clinical negligence claims
Strong attention to detail
Ability to meet deadlines
Excellent verbal communication skills
Strong written communication skills
Interpersonal skills
IT literacy
Experience with case management systems
Experience with telephone systems
Empathy in communication
Problem-solving skills
Ability to manage informal complaints
Professionalism in handling sensitive information

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Litigation Assistant. Familiarise yourself with the litigation process and the specific requirements mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your understanding of the CPR, attention to detail, and any experience with clinical negligence claims.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the role. Mention your ability to manage complaints and your commitment to providing empathetic support to members.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at The Medical Protection Society

✨Understand the Litigation Process

Make sure you have a solid grasp of the Civil Procedure Rules (CPR) and the litigation process. Brush up on your knowledge of litigated clinical negligence claims, as this will show your potential employer that you're serious about the role.

✨Showcase Your Communication Skills

As a Litigation Assistant, you'll need excellent verbal and written communication skills. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in challenging situations.

✨Demonstrate Attention to Detail

Highlight your strong attention to detail during the interview. You might be asked to provide examples of how you've managed deadlines and ensured accuracy in your previous work, so come prepared with specific instances.

✨Emphasise Your IT Proficiency

Since the role requires practical experience with case management and telephone systems, be ready to discuss your IT skills. Mention any relevant software you've used and how it has helped you in your previous roles.

Litigation Assistant
The Medical Protection Society
T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>