At a Glance
- Tasks: Be the friendly face of our office, delivering exceptional service and support.
- Company: Join a supportive team at the Medical Protection Society in Leeds.
- Benefits: Part-time hours with a competitive pay range and a collaborative environment.
- Other info: No traditional experience needed; just bring your positive energy and organisation skills.
- Why this job: Make a meaningful impact every day while enhancing Member experiences.
- Qualifications: Strong communication skills and a passion for customer service are key.
The predicted salary is between 18900 - 23100 £ per year.
Are you a people-focused professional who takes pride in delivering exceptional service?
Do you thrive in a busy, varied role where no two days are the same?
We’re looking for a warm, organised and proactive
Receptionist to be the welcoming face of the MPS and a trusted support to colleagues and Members alike.
This is a part-time position, working from our fantastic Leeds office on three set days each week: Wednesday, Thursday and Friday.
You don’t need traditional reception experience to succeed in this role.
What matters most is your ability to communicate clearly, build rapport, stay organised, use IT confidently and take initiative.
If you enjoy helping others, take pride in getting things right first time, and want to work within a supportive and collaborative team, we’d love to hear from you.
Medical Protection Society provided pay range
This range is provided by Medical Protection Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Medical Protection Society.
- Role Responsibility
- Deliver a professional, efficient and friendly front-of-house reception and helpdesk service for Members, colleagues and visitors.
- Ensure a safe, secure and well-managed office environment by following and promoting all relevant policies, procedures and business rules.
- Build strong relationships with internal and external stakeholders to maintain excellent service delivery and meet agreed SLAs.
- Provide comprehensive administrative and office support in alignment with operational KPIs and business standards.
- Support successful improvements in efficiency, quality and cost.
- The Ideal Candidate
- A natural people person with confident, warm communication skills and a genuine commitment to outstanding customer service.
- Experience in hospitality, reception, customer service or office administration is welcome but not essential if you bring strong interpersonal skills.
- Confident using Microsoft Office and able to pick up new systems quickly.
- Highly organised, detail-focused and capable of managing a varied workload to tight deadlines.
- Adaptable, proactive and comfortable working in a continuously improving environment.
- Discreet and trustworthy, with experience handling confidential information appropriately.
If you’re looking for a role where you can make a meaningful contribution every day, supporting colleagues, enhancing Member experience and helping our organisation run smoothly, we’d love to hear from you.
Apply today and bring your positive energy, dedication and professionalism to our team.
We are going to shortlist throughout the process, so early applications are welcome.
Receptionist in Leeds employer: The Medical Protection Society Limited
The Medical Protection Society is an exceptional employer, offering a supportive and inclusive work culture that prioritises the professional growth of its employees. With a focus on continuous improvement and collaboration, team members benefit from hybrid working arrangements in vibrant locations like Leeds or Edinburgh, alongside competitive salaries and bonuses. The organisation's commitment to ethical practice and member advocacy ensures that employees are engaged in meaningful work that makes a real difference in the healthcare sector.
Contact Details:
The Medical Protection Society Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Medical Protection Society Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Medical Protection Society Limited and let us see your personality shine through!
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Medical Protection Society Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about The Medical Protection Society Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Medical Protection Society Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Medical Protection Society Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Medical Protection Society Limited will surely appreciate.
