Case Manager

Case Manager

Dalkeith Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support healthcare professionals with clinical challenges and ensure their peace of mind.
  • Company: Join the world's leading Medical Defence Organisation dedicated to healthcare practitioners.
  • Benefits: Enjoy a generous bonus, pension contributions, flexible leave, and private medical cover.
  • Why this job: Make a real impact in healthcare while working in a supportive and dynamic environment.
  • Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
  • Other info: Hybrid working available from Edinburgh, Leeds, or London offices.

The predicted salary is between 36000 - 60000 £ per year.

Package Description

  • Up to 15% discretionary annual bonus
  • 11% pension contribution (3% from you, 8% from us; optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
  • 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
  • Private Medical Cover
  • Healthcare cash plan
  • 6x salary death in service
  • Paid volunteering day
  • A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
  • Employee Assistance Programme
  • A range of shopping discounts from major high-street retailers

Job Introduction

Are you ready to be at the forefront of supporting healthcare professionals to navigate challenges in their clinical practice? We are thrilled to offer a compelling opportunity for a Case Manager to join our expert Case Handling team, hybrid working from our Edinburgh, Leeds or London offices. As the world's leading Medical Defence Organisation, we specialise in assisting healthcare practitioners facing a variety of issues, from complaints to ethical dilemmas. Our Case Managers play a crucial role in ensuring members feel supported and secure in their careers, protecting their reputation and financial well-being.

Case Manager employer: The Medical Protection Society Careers

As a leading Medical Defence Organisation, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits such as a discretionary annual bonus, extensive pension contributions, and flexible leave options, our Case Managers in Edinburgh, Leeds, or London enjoy a fulfilling work-life balance while making a meaningful impact in the healthcare sector. Join us to be part of a dedicated team that values your contributions and provides unique opportunities for personal and career development.
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Contact Detail:

The Medical Protection Society Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case Manager

✨Tip Number 1

Familiarise yourself with the key challenges healthcare professionals face today. Understanding these issues will help you demonstrate your knowledge during interviews and show that you're genuinely interested in supporting them.

✨Tip Number 2

Network with current or former Case Managers in the medical defence field. They can provide valuable insights into the role and may even refer you to opportunities within our organisation.

✨Tip Number 3

Stay updated on the latest developments in healthcare regulations and ethical practices. This knowledge will not only enhance your expertise but also make you a more attractive candidate for the Case Manager position.

✨Tip Number 4

Prepare for situational interview questions by thinking of examples from your past experiences where you've successfully managed complex cases or resolved conflicts. This will showcase your problem-solving skills and ability to handle pressure.

We think you need these skills to ace Case Manager

Empathy
Active Listening
Conflict Resolution
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Organisational Skills
Knowledge of Healthcare Regulations
Case Management Software Proficiency
Interpersonal Skills
Analytical Skills
Ability to Work Under Pressure
Team Collaboration
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Case Manager. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in case management or related fields. Use bullet points for clarity and focus on achievements that demonstrate your ability to support healthcare professionals.

Write a Strong Cover Letter: Your cover letter should express your passion for the role and the organisation. Mention specific examples of how your background makes you a suitable candidate for the Case Manager position, and convey your understanding of the challenges faced by healthcare practitioners.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare sector.

How to prepare for a job interview at The Medical Protection Society Careers

✨Understand the Role

Make sure you have a clear understanding of what a Case Manager does, especially in the context of supporting healthcare professionals. Familiarise yourself with the specific challenges they face and think about how your skills can help address these.

✨Showcase Your Empathy

As a Case Manager, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals through difficult situations. This will demonstrate your ability to connect with clients on a personal level.

✨Research the Organisation

Dive deep into the values and mission of the Medical Defence Organisation. Understanding their approach to member support will allow you to align your answers with their ethos during the interview.

✨Prepare Questions

Have a list of thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and helps you assess if the organisation is the right fit for you.

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