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- Tasks: Ensure compliance with regulations and support teams through audits and continuous monitoring.
- Company: Join The Meath Epilepsy Charity, a supportive community focused on independence and potential.
- Benefits: Work in a beautiful setting with strong community ties and excellent facilities.
- Why this job: Make a real difference in quality care while driving continuous improvement.
- Qualifications: Relevant qualification and 2 years’ experience in health/social care compliance required.
- Other info: Enjoy a proactive culture and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
This is an advisory role, the Quality & Compliance Manager does not undertake operational care delivery, but holds Registered Managers and teams accountable through audits, reporting and continuous monitoring. This position requires a strategic thinker with excellent communication skills with the ability to implement and manage effective compliance programmes.
Key responsibilities:
- Governance & Compliance: Ensure compliance with CQC regulations, Fundamental standards and relevant legislation. Develop and maintain a structured audit schedule across all care domains. Monitor audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed. Act as the organisation’s GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported. Maintain up to date knowledge of regulatory changes and advise leadership and teams accordingly.
- Policy & Procedure Management: Oversee implementation and use of policy software (e.g. QVS). Ensure policies are current, GDPR compliant, accessible and understood by staff. Monitor adherence to policies and escalate non-compliance.
- Reporting & Quality Improvement: Produce monthly KPI dashboards, compliance reports and trend analyses. Identify patterns, emerging risks, and areas for improvement across services. Support Registered Managers in developing and monitoring improvement plans. Promote a culture of continuous improvement and learning.
- Audit & Inspection Readiness: Prepare & collaborate with Registered Managers in readiness for CQC inspections and external audits. Ensure evidence, documentation and processes are ready for review. Advise management on remedial actions for gaps identified.
- Advisory & Partnership Working: Provide guidance to Registered Managers on compliance matters. Escalate critical issues to the Senior Management Team. Collaborate with clinical and operational staff, HR and other stakeholders, on business critical planning, including business continuity, emergency plans and major incident planning.
Person Specification
Essential:
- Relevant qualification in health/social care, governance or compliance.
- Minimum 2 years’ experience in quality, governance or compliance in health/social care.
- Strong knowledge of CQC regulations and audit processes.
- Excellent analytical and organisational skills.
- Strong written and verbal communication skills; able to influence senior colleagues.
- Ability to work independently and manage multiple priorities.
- Ability to collaborate with cross-functional teams and influence stakeholders to ensure compliance goals are met.
- Detail oriented and able to maintain a high level of accuracy in documentation and reporting.
- Proactive approach to problem-solving, with the ability to anticipate potential compliance risks and take preventive actions.
- Ability to adapt to changes in regulatory environments and proactively update compliance processes.
- Drive a culture of continuous improvement, fostering a commitment to excellence in care delivery.
Desirable:
- Demonstrated knowledge in GPDR regulations.
- Experience in leading and contributing to cross-functional compliance initiatives.
- Experience in producing KPI dashboards and trend reports.
- Experience in residential or multi-service care settings.
About the Company
The Meath Epilepsy Charity recognises ability which means that the people that we support are enabled to live as independently as possible, challenge themselves and to fulfil their potential. This positive ‘can do’ culture is shared by the people we support, staff and volunteers alike across our broad range of services and facilities. Our very special community is located in a stunning setting and boasts fantastic facilities in central Godalming. The Meath’s beautiful Grade II listed manor house, together with other higher-needs modern annex houses and the Skills Centre are all set in landscaped grounds. Our location is both peaceful yet close to local amenities and the main line train station. We are proud to be at the heart of our local community and to enjoy strong links with the town.
Additional information: As part of the employment process, applicants will be subject to a DBS check. The Meath Epilepsy Charity is an equal opportunities employer.
Quality & Compliance Manager in Surrey employer: The Meath Epilepsy Charity
Contact Detail:
The Meath Epilepsy Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality and compliance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Quality & Compliance Manager, you'll need to convey complex information clearly. Try mock interviews with friends or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our community at The Meath.
We think you need these skills to ace Quality & Compliance Manager in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality and compliance. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the role. Talk about your experience with CQC regulations and how you've successfully managed compliance programmes in the past.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your experience and achievements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at The Meath Epilepsy Charity
✨Know Your Regulations
Make sure you brush up on CQC regulations and fundamental standards before the interview. Being able to discuss these confidently will show that you’re not just familiar with the requirements but also ready to implement them effectively.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical skills in previous roles. Whether it’s producing KPI dashboards or identifying compliance risks, having specific instances ready will demonstrate your capability to manage quality improvement.
✨Communicate Clearly
Since this role requires excellent communication skills, practice articulating your thoughts clearly and concisely. You might want to prepare a few key points about how you’ve influenced senior colleagues or collaborated with cross-functional teams.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific compliance scenarios. Think through potential challenges you might face in the role and how you would proactively address them, showcasing your problem-solving abilities.
