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- Tasks: Lead quality assurance and compliance efforts to ensure outstanding care standards.
- Company: Join The Meath Epilepsy Charity, a supportive community focused on independence and potential.
- Benefits: Enjoy a competitive salary, gym access, healthcare cash-back, and additional leave.
- Why this job: Make a real difference in care quality while developing your leadership skills.
- Qualifications: Experience in health/social care compliance and strong communication skills required.
- Other info: Work in a beautiful setting with excellent career growth opportunities.
The predicted salary is between 42000 - 58000 £ per year.
Overview
We are seeking an experienced Quality & Compliance Manager to oversee and manage all aspects of regulatory compliance, governance and quality assurance. The role ensures that all services meet CQC standards and organisational policies, supporting us on our journey to an \’outstanding\’ rating.
This is an advisory role, the Quality & Compliance Manager does not undertake operational care delivery, but holds Registered Managers and teams accountable through audits, reporting and continuous monitoring. This position requires a strategic thinker with excellent communication skills with the ability to implement and manage effective compliance programs.
Key responsibilities:
· Ensure compliance with CQC regulations, Fundamental standards and relevant legislation.
· Develop and maintain a structured audit schedule across all care domains.
· Monitor audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed.
· Act as the organisation\’s GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported.
· Maintain up to date knowledge of regulatory changes and advise leadership and teams accordingly.
· Oversee implementation and use of policy software (e.g. QVS)
· Ensure policies are current, GDPR compliant, accessible and understood by staff.
· Monitor adherence to policies and escalate non-compliance.
· Produce monthly KPI dashboards, compliance reports and trend analyses.
· Identify patterns, emerging risks, and areas for improvement across services.
· Support Registered Managers in developing and monitoring improvement plans.
· Promote a culture of continuous improvement and learning.
· Prepare & collaborate with Registered Managers in readiness for CQC inspections and external audits.
· Ensure evidence, documentation and processes are ready for review.
· Advise management on remedial actions for gaps identified.
· Provide guidance to Registered Managers on compliance matters.
· Escalate critical issues to the Senior Management Team
· Collaborate with clinical and operational staff, HR and other stakeholders, on business critical planning, including business continuity, emergency plans and major incident planning.
What You\’ll Receive
- Salary: up to £50,000 p.a. (FTE)
- Working hours: 37.5 hours
- 7% workplace pension scheme
- Free access to onsite gym.
- Free on-site parking.
- Healthcare cash-back scheme.
- Additional leave with our recognition and length of service schemes
- Full sick pay policy following completion of probation
Person Specification
Essential
- Relevant qualification in health/social care, governance or compliance.
- Minimum 2 years\’ experience in quality, governance or compliance in health/social care.
- Strong knowledge of CQC regulations and audit processes
- Excellent analytical and organisational skills
- Strong written and verbal communication skills; able to influence senior colleagues.
- Ability to work independently and manage multiple priorities.
- Ability to collaborate with cross-functional teams and influence stakeholders to ensure compliance goals are met.
- Detail oriented and able to maintain a high level of accuracy in documentation and reporting.
- Proactive approach to problem-solving, with the ability to anticipate potential compliance risks and take preventive actions.
- Ability to adapt to changes in regulatory environments and proactively update compliance processes.
- Drive a culture of continuous improvement, fostering a commitment to excellence in care delivery.
Desirable
- Demonstrated knowledge in GPDR regulations.
- Experience in leading and contributing to cross-functional compliance initiatives.
- Experience in producing KPI dashboards and trend reports
- Experience in residential or multi-service care settings
About the Company
The Meath Epilepsy Charity recognises ability which means that the people that we support are enabled to live as independently as possible, challenge themselves and to fulfil their potential. This positive \’can do\’ culture is shared by the people we support, staff and volunteers alike across our broad range of services and facilities.
Our very special community is located in a stunning setting and boasts fantastic facilities in central Godalming. The Meath\’s beautiful Grade II listed manor house, together with other higher-needs modern annex houses and the Skills Centre are all set in landscaped grounds.
Our location is both peaceful yet close to local amenities and the main line train station. We are proud to be at the heart of our local community and to enjoy strong links with the town.
Additional information
As part of the employment process, applicants will be subject to a DBS check.
The Meath Epilepsy Charity is an equal opportunities employer.
Job Type: Full-time
Pay: Up to £50,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Sick pay
Work Location: In person
Quality & Compliance Manager employer: The Meath Epilepsy Charity
Contact Detail:
The Meath Epilepsy Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars where you can meet potential employers and showcase your expertise in quality and compliance.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and recent changes in compliance standards. We want you to be the go-to person for all things quality assurance, so show off your knowledge and strategic thinking during those chats!
✨Tip Number 3
Don’t just wait for job openings to pop up! Keep an eye on our website and apply directly through it. This way, you’ll be one step ahead and can tailor your application to what we’re looking for in a Quality & Compliance Manager.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a great way to reiterate your interest in the role and remind us why you’d be a fantastic fit for our team. Plus, it shows you’re proactive and detail-oriented!
We think you need these skills to ace Quality & Compliance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality and compliance. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role requires excellent communication, use your application to demonstrate your ability to convey complex information clearly. We love seeing candidates who can articulate their thoughts well, so make it engaging!
Be Detail-Oriented: Attention to detail is key in compliance roles. Ensure your application is free from typos and errors, and that all the information is accurate. This reflects your commitment to quality, which is super important to us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Meath Epilepsy Charity
✨Know Your Regulations
Make sure you brush up on CQC regulations and fundamental standards before the interview. Being able to discuss these confidently will show that you’re serious about compliance and governance, which is crucial for the Quality & Compliance Manager role.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical skills in previous roles. Whether it’s producing KPI dashboards or identifying compliance risks, having specific instances ready will demonstrate your capability to handle the responsibilities of this position.
✨Communicate Effectively
Since this role requires excellent communication skills, practice articulating your thoughts clearly. You might be asked to explain complex compliance issues, so being able to convey your ideas simply and effectively will set you apart.
✨Emphasise Continuous Improvement
Be ready to discuss how you've driven a culture of continuous improvement in past roles. Share specific strategies you’ve implemented to enhance quality assurance and compliance, as this aligns perfectly with what the organisation is looking for.
