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- Tasks: Oversee compliance and quality assurance in a supportive charity environment.
- Company: Join The Meath Epilepsy Charity, a CQC rated GOOD organisation.
- Benefits: Up to £50,000 salary, free gym access, and generous leave policies.
- Why this job: Make a real difference in the lives of those with epilepsy while ensuring high standards.
- Qualifications: Experience in health/social care compliance and strong communication skills required.
- Other info: Work in a beautiful setting with a positive, community-focused culture.
The predicted salary is between 42000 - 58000 £ per year.
The Meath Epilepsy Charity, CQC rated GOOD, are seeking an experienced Quality & Compliance Manager to oversee and manage all aspects of regulatory compliance, governance and quality assurance. The role ensures that all services meet CQC standards and organisational policies, supporting us on our journey to an outstanding rating. This is an advisory role; the Quality & Compliance Manager does not undertake operational care delivery, but holds Registered Managers and teams accountable through audits, reporting and continuous monitoring. This position requires a strategic thinker with excellent communication skills with the ability to implement and manage effective compliance programs.
Key responsibilities:
- Ensure compliance with CQC regulations, Fundamental standards and relevant legislation.
- Develop and maintain a structured audit schedule across all care domains.
- Monitor audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed.
- Act as the organisations GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported.
- Maintain up to date knowledge of regulatory changes and advise leadership and teams accordingly.
- Oversee implementation and use of policy software (e.g. QVS).
- Ensure policies are current, GDPR compliant, accessible and understood by staff.
- Monitor adherence to policies and escalate non-compliance.
- Produce monthly KPI dashboards, compliance reports and trend analyses.
- Identify patterns, emerging risks, and areas for improvement across services.
- Support Registered Managers in developing and monitoring improvement plans.
- Promote a culture of continuous improvement and learning.
- Prepare & collaborate with Registered Managers in readiness for CQC inspections and external audits.
- Ensure evidence, documentation and processes are ready for review.
- Advise management on remedial actions for gaps identified.
- Provide guidance to Registered Managers on compliance matters.
- Escalate critical issues to the Senior Management Team.
- Collaborate with clinical and operational staff, HR and other stakeholders, on business critical planning, including business continuity, emergency plans and major incident planning.
What Youll Receive:
- Salary: up to £50,000 p.a. (FTE)
- Working hours: 37.5 hours
- 7% workplace pension scheme
- Free access to onsite gym.
- Free on-site parking.
- Healthcare cash-back scheme.
- Additional leave with our recognition and length of service schemes.
- Full sick pay policy following completion of probation.
Person Specification:
Essential:
- Relevant qualification in health/social care, governance or compliance.
- Minimum 2 years experience in quality, governance or compliance in health/social care.
- Strong knowledge of CQC regulations and audit processes.
- Excellent analytical and organisational skills.
- Strong written and verbal communication skills; able to influence senior colleagues.
- Ability to work independently and manage multiple priorities.
- Ability to collaborate with cross-functional teams and influence stakeholders to ensure compliance goals are met.
- Detail oriented and able to maintain a high level of accuracy in documentation and reporting.
- Proactive approach to problem-solving, with the ability to anticipate potential compliance risks and take preventive actions.
- Ability to adapt to changes in regulatory environments and proactively update compliance processes.
- Drive a culture of continuous improvement, fostering a commitment to excellence in care delivery.
Desirable:
- Demonstrated knowledge in GPDR regulations.
- Experience in leading and contributing to cross-functional compliance initiatives.
- Experience in producing KPI dashboards and trend reports.
- Experience in residential or multi-service care settings.
About the Company:
The Meath Epilepsy Charity recognises ability which means that the people that we support are enabled to live as independently as possible, challenge themselves and to fulfil their potential. This positive can do culture is shared by the people we support, staff and volunteers alike across our broad range of services and facilities. Our very special community is located in a stunning setting and boasts fantastic facilities in central Godalming. The Meaths beautiful Grade II listed manor house, together with other higher-needs modern annex houses and the Skills Centre are all set in landscaped grounds. Our location is both peaceful yet close to local amenities and the main line train station. We are proud to be at the heart of our local community and to enjoy strong links with the town.
Additional information:
As part of the employment process, applicants will be subject to a DBS check. The Meath Epilepsy Charity is an equal opportunities employer.
Job Type: This role is available full-time, part-time or on a shared Contract basis.
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Sick pay
Work Location: In person
Quality and Compliance Manager employer: The Meath Epilepsy Charity
Contact Detail:
The Meath Epilepsy Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about letting people know you’re on the lookout for a Quality and Compliance Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and compliance standards. Be ready to discuss how you’ve tackled compliance challenges in the past. Show them you’re not just familiar with the rules but that you can also think strategically about improving quality and governance.
✨Tip Number 3
Don’t forget to showcase your analytical skills! Bring examples of KPI dashboards or compliance reports you’ve created. This will demonstrate your ability to monitor and improve compliance effectively, which is key for the role at The Meath Epilepsy Charity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Meath Epilepsy Charity and being part of their mission to support individuals with epilepsy.
We think you need these skills to ace Quality and Compliance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality and compliance. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role requires excellent communication, use your application to demonstrate your ability to convey complex information clearly. We love seeing examples of how you've influenced others or led teams in the past.
Be Detail-Oriented: Attention to detail is key in compliance roles. Ensure your application is free from typos and errors, and consider including specific metrics or outcomes from your previous work that showcase your analytical skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at The Meath Epilepsy Charity
✨Know Your CQC Regulations
Make sure you brush up on the latest CQC regulations and fundamental standards. Being able to discuss these confidently will show that you're not just familiar with the requirements but also committed to ensuring compliance.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific compliance scenarios or challenges. Think of examples from your past experience where you've successfully navigated similar situations, and be ready to share those stories.
✨Showcase Your Analytical Skills
Since the role involves monitoring audit outcomes and producing KPI dashboards, be prepared to discuss your analytical skills. Bring examples of how you've used data to drive improvements in quality and compliance in previous roles.
✨Demonstrate Your Communication Skills
As this position requires excellent communication skills, practice articulating your thoughts clearly and concisely. Be ready to explain complex compliance issues in a way that’s easy to understand, as you'll need to influence senior colleagues and collaborate with various teams.
