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- Tasks: Oversee compliance and quality assurance in a supportive charity environment.
- Company: Join The Meath Epilepsy Charity, rated GOOD by CQC, making a real difference.
- Benefits: Salary up to £50,000, free gym access, healthcare cashback, and additional leave.
- Why this job: Be a key player in ensuring high-quality care and compliance standards.
- Qualifications: Experience in health/social care compliance and strong communication skills required.
- Other info: Work in a beautiful setting with a positive, community-focused culture.
The predicted salary is between 42000 - 58000 £ per year.
The Meath Epilepsy Charity, CQC rated GOOD, are seeking an experienced Quality & Compliance Manager to oversee and manage all aspects of regulatory compliance, governance and quality assurance. The role ensures that all services meet CQC standards and organisational policies, supporting us on our journey to an outstanding rating.
This is an advisory role; the Quality & Compliance Manager does not undertake operational care delivery, but holds Registered Managers and teams accountable through audits, reporting and continuous monitoring. This position requires a strategic thinker with excellent communication skills with the ability to implement and manage effective compliance programs.
Key responsibilities:- Ensure compliance with CQC regulations, Fundamental standards and relevant legislation.
- Develop and maintain a structured audit schedule across all care domains.
- Monitor audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed.
- Act as the organisations GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported.
- Maintain up to date knowledge of regulatory changes and advise leadership and teams accordingly.
- Oversee implementation and use of policy software (e.g. QVS).
- Ensure policies are current, GDPR compliant, accessible and understood by staff.
- Monitor adherence to policies and escalate non-compliance.
- Produce monthly KPI dashboards, compliance reports and trend analyses.
- Identify patterns, emerging risks, and areas for improvement across services.
- Support Registered Managers in developing and monitoring improvement plans.
- Promote a culture of continuous improvement and learning.
- Prepare & collaborate with Registered Managers in readiness for CQC inspections and external audits.
- Ensure evidence, documentation and processes are ready for review.
- Advise management on remedial actions for gaps identified.
- Provide guidance to Registered Managers on compliance matters.
- Escalate critical issues to the Senior Management Team.
- Collaborate with clinical and operational staff, HR and other stakeholders, on business critical planning, including business continuity, emergency plans and major incident planning.
- Salary: up to £50,000 p.a. (FTE)
- Working hours: 37.5 hours
- 7% workplace pension scheme
- Free access to onsite gym.
- Free on-site parking.
- Healthcare cash-back scheme.
- Additional leave with our recognition and length of service schemes
- Full sick pay policy following completion of probation
- Relevant qualification in health/social care, governance or compliance.
- Minimum 2 years experience in quality, governance or compliance in health/social care.
- Strong knowledge of CQC regulations and audit processes.
- Excellent analytical and organisational skills.
- Strong written and verbal communication skills; able to influence senior colleagues.
- Ability to work independently and manage multiple priorities.
- Ability to collaborate with cross-functional teams and influence stakeholders to ensure compliance goals are met.
- Detail oriented and able to maintain a high level of accuracy in documentation and reporting.
- Proactive approach to problem-solving, with the ability to anticipate potential compliance risks and take preventive actions.
- Ability to adapt to changes in regulatory environments and proactively update compliance processes.
- Drive a culture of continuous improvement, fostering a commitment to excellence in care delivery.
- Demonstrated knowledge in GPDR regulations.
- Experience in leading and contributing to cross-functional compliance initiatives.
- Experience in producing KPI dashboards and trend reports.
- Experience in residential or multi-service care settings.
The Meath Epilepsy Charity recognises ability which means that the people that we support are enabled to live as independently as possible, challenge themselves and to fulfil their potential. This positive can do culture is shared by the people we support, staff and volunteers alike across our broad range of services and facilities.
Our very special community is located in a stunning setting and boasts fantastic facilities in central Godalming. The Meath's beautiful Grade II listed manor house, together with other higher-needs modern annex houses and the Skills Centre are all set in landscaped grounds. Our location is both peaceful yet close to local amenities and the main line train station. We are proud to be at the heart of our local community and to enjoy strong links with the town.
As part of the employment process, applicants will be subject to a DBS check. The Meath Epilepsy Charity is an equal opportunities employer.
This role is available full-time, part-time or on a shared Contract basis.
Quality and Compliance Manager in Guildford employer: The Meath Epilepsy Charity
Contact Detail:
The Meath Epilepsy Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent news, and how they align with CQC standards. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Quality and Compliance Manager, you’ll need to convey complex information clearly. Try mock interviews with friends or use online platforms to refine your pitch and ensure you come across as confident and knowledgeable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make it happen!
We think you need these skills to ace Quality and Compliance Manager in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality and compliance. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the role. Talk about your experience with CQC regulations and how you've successfully managed compliance in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. Highlight your key achievements without rambling on.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at The Meath Epilepsy Charity
✨Know Your CQC Regulations
Make sure you brush up on the latest CQC regulations and fundamental standards. Being able to discuss these confidently will show that you're not just familiar with the requirements but also committed to ensuring compliance.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific compliance scenarios. Think of examples from your past experience where you've successfully managed audits or addressed compliance issues, and be ready to share those stories.
✨Showcase Your Analytical Skills
Since the role involves producing KPI dashboards and trend analyses, be prepared to discuss your analytical skills. Bring examples of reports you've created or data you've analysed to demonstrate your ability to identify patterns and areas for improvement.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewers about their current compliance challenges, showing your proactive approach.
